Payday loan Communication tactics threatened to take legal action
ACE Cash Express Inc. Debt collection department,
Payday loan Communication tactics Threatened to take legal action Missouri
i was contacted from - who left a message stating that they were a process server which would attempt - last time to serve me at my residence ( which I no longer live at ) and also at my place of employment and that if I was unable to be served would report to my county court. If I had any questions to call the debtor at - and give the ref #. I called and was transferred to several people before I got to - - whose direct phone number is - and offered me a settlement amount of $450.00 as a onetime payment by the end of the month on a balance of $610.00 or he could divide the payment into - equal payments for a total of $610.00. I asked - how did I know that once the money was paid they would not proceed since It was already supposed to be turned over to the county. He claimed that he checked a national database where there had been no filing to the county court to place a judgement and that as long as payment info ( debit, credi card or prepaid credit card ) was placed on file he could stop legal proceedings and the entire $450.00 had to be paid by -/-/15. I advised - I would not make any settlement without being provided with something in writing. so I was emailed a letter stating that the balance due was $1200.00 with a settlement offer of $450.00. Not the initial $610.00 that he stated multiple times over the phone.
ACE Cash Express Inc. customer in Missouri
Aug 25, 2015
* Source: CFPB Complaint Database
ACE Cash Express Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.acecashexpress.com/ |
Phone | (972) 550-5000 |
[email protected] | |
Address | 1231 Greenway Drive, Suite 600 Irving TX 75038 |
ACE Cash Express Inc. | |
ACE Cash Express Inc. |
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