Review and analysis of over 2 complaints against PLS GROUP, INC
PLS GROUP, INC consumers have reported over 2 official complaints related to Unauthorized transactions/trans. issues. Out of the 2 consumer complaints against PLS GROUP, INC, 0% were disputed by the consumer (i.e. the consumer was not happy with how PLS GROUP, INC responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against PLS GROUP, INC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 50% resulted in non-monetary compensation.
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PLS GROUP, INC Prepaid card unauthorized transactions/trans. issues September 8, 2016 - I put $100.00 on PLS - prepaid card back in - - for services with -. I was n't able to get the services, and - refunded my money back to my card, but PLS will not release my money back to me after - informed them that I did n't get their services. I, and -, have repeatedly called PLS - department to inquire about why they wo n't release my money and they have been doing nothing but lying about when my money will be released ( - -, -, and now the - ) are giving me the runaround. I ca n't get a supervisor on the line, I ca n't get my money.... |
PLS GROUP, INC Prepaid card unauthorized transactions/trans. issues August 3, 2016 - Re PLS prepaid card, and atm use. I used my card at ATM. Requested $130.00. I was ok with the $4.00 charge ATM cost, and $2.00 charge for ATM transactions with PLS debit card use. I accepted and pressed proceed, then, The ATM machine dispensed only $80.00, but proceeded to charge the $4.00 and bank cost of $2.00. I called the - -, as I was told they own the machine, and was told since I do n't have an account she ca n't refund and to call my card bank. I called my card bank, PLS, and was told they ca n't do anything. I am being charged twice, for - requested total. A... |