Review and analysis of over 28 complaints against PayPal
PayPal consumers have reported over 28 official complaints related to Unauthorized transactions/trans. issues. Out of the 28 consumer complaints against PayPal, 7% were disputed by the consumer (i.e. the consumer was not happy with how PayPal responded to their complaint) and 100% were processed in a timely manner. 21% of consumer complaints against PayPal resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 32% resulted in non-monetary compensation.
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PayPal Prepaid card unauthorized transactions/trans. issues August 11, 2015 - I was sent $2400.00 from my client through Paypal. When I logged on to Paypal to transfer the money into my bank to balance our cash flow, the system showed that only $69.00 of the $2400.00 was available and the rest would be held for 21 days. I called Paypal and spoke with an agent and asked him to have the money released immediately as we were expecting theis money as deposit to start our work on the project. The agent walked me through the website to indicate that I was not selling anything that required the hold. He said after that process the money would be released in three days. A... |
PayPal Prepaid card unauthorized transactions/trans. issues May 4, 2015 - Experienced identity theft fraud involving my PayPal account. Someone obtained my PayPal password and used it on -/-/- to make an eBay purchase ( not from my account ). Paypal reversed this charge and password was changed. Despite this, on -/-/- my account was again used to make - eBay purchases for computers, shipping to a name/address unknown to me. On filing claim, PayPal positively closed - case in the amount of $2100.00 but on other virtually similar case for $2200.00, PayPal closed case upholding the transaction. As of -/-/-, they are still planning to submit an ... |