PayPal Prepaid Card Complaint

PayPal Prepaid card department,

Other special purpose card Unauthorized transactions/trans. issues California

I was sent $2400.00 from my client through Paypal. When I logged on to Paypal to transfer the money into my bank to balance our cash flow, the system showed that only $69.00 of the $2400.00 was available and the rest would be held for 21 days. I called Paypal and spoke with an agent and asked him to have the money released immediately as we were expecting theis money as deposit to start our work on the project. The agent walked me through the website to indicate that I was not selling anything that required the hold. He said after that process the money would be released in three days. After 4 days the funds were still held back. I called Paypal again and spoke with another agent who said he could not remove the hold and that he would have the supervisor email me a response to my complaint. I had to go through a lot of trouble to fix our finaces so that our chceks would not bounce. It is already 20 days and I just chceked, the money has still not been released.