Review and analysis of over 4 complaints against Santander Bank US
Santander Bank US consumers have reported over 4 official complaints related to Advertising and marketing. Out of the 4 consumer complaints against Santander Bank US, 0% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Santander Bank US Credit card advertising and marketing March 20, 2016 - Santander Bank, NA had advertised a promotion on mass media for its - credit card sometime in -/-/- - - -/-/- time period. The promotion stated that if a - customer charged $1000.00 or more each month for -/-/-, -/-/- and - -/-/- the customer 's - account will be awarded - bonus reward points. I am a - card holder and I liked the promotion offered so I decided to participate. For each of the - months I charged expenses totaling $1000.00 or more to my - card. To make sure I had qualified for each of the three months I called Customer Servi... |