First Data Corporation Making/Receiving Payments, Sending Money Complaints

Review and analysis of over 43 complaints against First Data Corporation

First Data Corporation consumers have reported over 43 official complaints related to Making/receiving payments, sending money. Out of the 43 consumer complaints against First Data Corporation, 21% were disputed by the consumer (i.e. the consumer was not happy with how First Data Corporation responded to their complaint) and 77% were processed in a timely manner. 0% of consumer complaints against First Data Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

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New Making/Receiving Payments, Sending Money Consumer Complaints


First Data Corporation Bank account or service making/receiving payments, sending money

January 26, 2017 - My company - - , - is a toy scooter company that sells to major retailers, such as - - -, -, -. We also have our own website that sells directly to consumers. - We contracted with First Data Merchant Services to process our website payments -/-/-. We have been doing business with them since then. This past holiday season, we had a huge spike in sales and on - our account was deactivated by First Data Merchant Services. My E-Commerce person sent me an email indicating that we had been deactivated and he did n't know why. When I contacted First Data, I spoke t...

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First Data Corporation Bank account or service making/receiving payments, sending money

May 19, 2016 - I wanted to pay my - - online and I entered my bank info, and received a message that Telecheck could not process my payment I called the number for Telecheck and there is no option or agent to talk to so I can find out why my bank account info will not go through....

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First Data Corporation Bank account or service making/receiving payments, sending money

March 16, 2016 - My check was declined with a local merchant as a result of Telecheck. When speaking with their representative, I was met with individuals with a strong foreign accent. However, I could cope with that more so than I could the fact that they were unable to give solid details on why the check I wrote was declined. I understand that this company is meant to protect merchants. But my checking account had the funding available. They inform me that my driver 's license was connected to an account at a bank that I have never frequented. In fact, there is no bank of that name in my city. In my efforts ...

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First Data Corporation Bank account or service making/receiving payments, sending money

March 11, 2016 - Over a period of several years, I have made many purchases at an office supply retailer, mostly paying for them with a credit card. On - -, 2016 I made a purchase, costing a little more than $150.00, using a personal check. To my great surprise the cashier advised me that my check was " denied '' and gave me no explanation. There was plenty more in my checking account to cover the cost and I have never written a bad check. I used a credit card and the transaction went through without a problem. The next day, out of great concern for why my check was denied, I returned to the retailer a...

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First Data Corporation Bank account or service making/receiving payments, sending money

January 22, 2016 - I received several errors and miss matched info and as well devices not working properly or sent to the wrong addresses, thru the company of first data. As I had to dispute and spend time and money on these mistakes made by the company as well as a return label, thru first data of - - - Nd - bank. ...

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First Data Corporation Bank account or service making/receiving payments, sending money

December 17, 2015 - My wife had lost her debit card and had a pending service appointment at a hair salon - -, -, NC -. I called the salon and inquired if they accepted checks for payment because we needed to cancel the appointment, otherwise. I was told by the salon they would gladly accept our check for payment. When my wife completed the service and presented the check for payment it was rejected by Telecheck, record number -. We called Telecheck at - to ask why and were told under no circumstances would they accept the check for the merchant. The reason we were given is not that we have writ...

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First Data Corporation Bank account or service making/receiving payments, sending money

December 11, 2015 - -/-/2015, I used the Commuter Check Card from ADP to buy the monthly - subway card. The pre-tax benefit amount of $110.00 was deducted but did n't get added to the subway card. Upon extensive correspondence with -, they informed the said amount was refunded to ADP. ADP initially said they did not get any refund on the card and on sending - 's response letter and refund confirmation to ADP, they stopped responding and still have not issued the refund. ...

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First Data Corporation Bank account or service making/receiving payments, sending money

November 19, 2015 - I have a Health Savings Account ( HSA ) with a local bank. Sometime early in the year the bank was sold to another regional bank. I had always paid for my prescription drugs with a check from the Health Savings Account. Since the change to the new bank - of the local drug stores - - and - will now not accept my check from my HSA. At issue is Tele-Check Services which both of them use to validate checks. I talked with the agent from Tele-Check who said that they did not accept checks from HSA accounts. I have used an HSA account for over 5 years before writing checks for prescriptions,...

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First Data Corporation Bank account or service making/receiving payments, sending money

September 26, 2015 - Dear CFPB Representative, Yesterday I went to write a check in my local supermarket ( - ) and had Telecheck refuse to process the check from my personal - - -. The acct. has been open for more than 12 years! Upon arriving home they stated that the checking acct. was new? So, they had to build a history on it. Once that was done I could proceed to use it in the same supermarket. It was declined again. On the FTC site it indicates this company has legal action against it for similar issues. The Telecheck personnel seems not to provide proper information for the check being declined. ...

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First Data Corporation Bank account or service making/receiving payments, sending money

July 16, 2015 - MY name is - - -. I work for - - since -. At the beginning of my employment, - deposit my paycheck with the ADP Bank before my personal account was set up. After the personal account was established with the - - Bank, - - direct all the new deposit to the new account. ADP bank closed my account on - without notification to - or to me.the account remain in it over $2500.00. On -/-/-, I received an old letter dated -/-/- was forward to me through the post office from ADP bank saying the account is closed. I contact ADP bank more than - times ...

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First Data Corporation Bank account or service making/receiving payments, sending money

June 17, 2015 - - store # - in -, try paid with personal check, got decline bi TELECHECK COMPAY. I have money in bank. Called TeleCheck company ask what go on? answer because never pay with check the system take action. ( negative? ) -because try to use it pay via check? ( not fear ) ...

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