Review and analysis of over 1 complaints against Citizens Financial Group, Inc.
Citizens Financial Group, Inc. consumers have reported over 1 official complaints related to Billing disputes. Out of the 1 consumer complaints against Citizens Financial Group, Inc., 100% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citizens Financial Group, Inc. Credit card billing disputes January 9, 2016 - The account has been open since -. It has been in good standing with no issues. Payment has always been made on time, and well over the minimum payment due. In - I traveled the world and did not have a steady mailing address. My credit cards are all set on auto pay, however - never activated the auto pay and I had many issues with this. If my payment was due I would typically pay online, or over the phone. In - - I never received notice that I had an outstanding bill due. Finally, well after the payment was due and after I was reported to the credit bureau I received notice tha... |