Review and analysis of over 16 complaints against Santander Bank US
Santander Bank US consumers have reported over 16 official complaints related to Billing disputes. Out of the 16 consumer complaints against Santander Bank US, 0% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 94% were processed in a timely manner. 44% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Santander Bank US Credit card billing disputes March 28, 2017 - I was billed for a deceptive offer on line and was offered a gift for taking a survey for a department store I frequent. The offer was for product with only shipping charges and I submitted my master card #. My statement reflected those charges on -/-/2017 but also to my surprise on -/-/2017 there were - charges from the same company reflecting full price for product. I contacted my bank Santander - card and they immediately cancelled card and issued a new one. Dispute was sent to fraud dept and in -/-/- received a follow up letter stating we are denying your claim and to contac... |