Review and analysis of over 24 complaints against Regions
Regions consumers have reported over 24 official complaints related to Billing disputes. Out of the 24 consumer complaints against Regions, 25% were disputed by the consumer (i.e. the consumer was not happy with how Regions responded to their complaint) and 96% were processed in a timely manner. 25% of consumer complaints against Regions resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Regions Credit card billing disputes October 8, 2015 - This matter was previously filed under case number : -The merchant agreed to withdraw the disputed charges, but hasapparently reinstated these charges and has not closed theaccount as we had requested. Attached is their most current billing. We have not used this card since the complaint was made. ... |
Regions Credit card billing disputes July 23, 2015 - Late Fee & Finance charge on each statement not allowing the account to be paid off with - / -. When calling representative - '', as well as others give credit of Late Fee after escalated words but new charge is reapplied. Late Fee is accessed even if there is not a balance on the account. Most recent statements have a Late Fee of $77.00 which accumulates. Told statement is mailed by the - but receive hard copy by the - of the month. When calling the representative will not give you a Supervisor. Company holds payment past due date and mails statement out later than the rep. ... |
Regions Credit card billing disputes May 29, 2015 - - - added a $75.00 charge to my gas bill because my payment I mail in was - cents short due to a typo. I called and spoke with the Rep. I think - and ask to dispute the Charge of $75.00 as being excessive for being short - cents and I wanted to cancel my cards until we cleared up the matter. He email me a form which I completed and was told I would be contacted by another representative. No one has contacted me and every 2 weeks - adds another $75.00 plus interest to my bill. I have no way of getting them to stop adding more charges. I have contacted the Governor of -... |