Regions Credit card department,
- - added a $75.00 charge to my gas bill because my payment I mail in was - cents short due to a typo. I called and spoke with the Rep. I think - and ask to dispute the Charge of $75.00 as being excessive for being short - cents and I wanted to cancel my cards until we cleared up the matter. He email me a form which I completed and was told I would be contacted by another representative. No one has contacted me and every 2 weeks - adds another $75.00 plus interest to my bill. I have no way of getting them to stop adding more charges. I have contacted the Governor of - and the Texas Attn General office for help.
Regions customer in Texas
May 29, 2015
* Source: CFPB Complaint Database
Regions response to complaint:
Closed with monetary relief
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