Regions Credit Card Complaint

Regions Credit card department,

Billing disputes California

Late Fee & Finance charge on each statement not allowing the account to be paid off with - / -. When calling representative - '', as well as others give credit of Late Fee after escalated words but new charge is reapplied. Late Fee is accessed even if there is not a balance on the account. Most recent statements have a Late Fee of $77.00 which accumulates. Told statement is mailed by the - but receive hard copy by the - of the month. When calling the representative will not give you a Supervisor. Company holds payment past due date and mails statement out later than the rep. will state on the phone when speaking with - -. Feels like black mail and sheer embezzlement of funds.