Review and analysis of over 28 complaints against Citibank
Citibank consumers have reported over 28 official complaints related to Cash advance fee. Out of the 28 consumer complaints against Citibank, 11% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Citibank Credit card cash advance fee April 22, 2016 - On - -, - I bought - - 's gift cards from - through - using my Citi Double Cash card. When I was looking at my credit card statement on - -, I noticed a advanced transaction fee for $13.00 and a minimum interest charge of $0.00 which I traced it back to the transaction mentioned above. I spoke to Citi customer service twice and they mentioned that the charge was incurred because it was a quasi financial institution and they blamed the seller for the charge. On the other hand, on - -, - I bought - - 's gift cards from the same seller through - wi... |
Citibank Credit card cash advance fee August 11, 2015 - I wish to add the attached document to complaint -. As you can see, the cash advance balance was explicitly paid off on -/-/15. ... |
Citibank Credit card cash advance fee August 11, 2015 - I obtained $1000.00 cash advance x - on -, -, and -/-/15. When I received my statement in -, 2015, I immediately repaid the $3000.00 plus associated fees. Furthermore, I have paid my account in full every month in 2015. For some reason, citibank has billed me interest on the -/-/15, -/-/15, and -/-/15 statement, totalling about $240.00. Furthermore, the current statement shows the balance of the cash advance as INCREASING as interest is accrued. But the cash advance was PAID OFF IMMEDIATELY, along with the entire balance of the card every month. ... |
Citibank Credit card cash advance fee June 20, 2015 - I purchased Action item/timeshare Specialist on - for $510.00 ( see link ) : -Add Payment Accepted : *Cashiers Check*Money order *Wire Transfer *Credit Card *-Was unable to purchase directly through -/Timeshare specialist invoiced me directly through -. I paid for item through my - Account ( -- ). My CITI Bank card ( ending - ) tried to charge me a fee for a cash advance ( $25.00 ). I phoned Citi Bank & was going to cancel me card/pay off the card since this charge was a normal credit card transaction ( not a cash advance ). Citi Bank willingly waived the cha... |