Trustmark Corporation Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Trustmark Corporation Bank account or service department,

Checking account Problems caused by my funds being low Florida

- Bank charged me $10.00 plus interest at 19 % for an overdraft of $0.00. I have been with this bank from the 1950 's when it was - - - For most of that time I have had an overdraft LOC. I have not used it in years. When I last used it, I was much poorer than I am now and was NEVER charged a fee for using it. Now they have instituted the fee without any notification that I can recall. It is not a lot of money but I think this fee is uncalled for. I have requested a refund and so far have been denied. I have told them that I will be closing this account if the fee is not cancelled and refunded. I guess these days one can not contest the 19 % but it does seem to be very high. People of limited means can be seriously affected by this fee and the interest rate. Whatever happened to service?

Trustmark Corporation customer in Florida
Dec 11, 2015

* Source: CFPB Complaint Database

Trustmark Corporation response to complaint:
Closed with explanation

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