Resources for resolving common issues with MAS Financial Services, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to MAS Financial Services, Inc. and work to get a response. After your complaint is forwarded, MAS Financial Services, Inc. has 15 days to respond to you and the CFPB. MAS Financial Services, Inc. is expected to close all but the most complicated complaints within 60 days.
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MAS Financial Services, Inc. Consumer Loan problems when you are unable to pay January 26, 2017 - The loan company made calls to my references when I was late on making a payment. They left a voicemail. In the message ( I have them recorded ) they mention who they are, that they are looking for me and to tell me to call his auto loan company immediately. So, my references then call me to tell me about how my auto loan company is looking for you. Then a few days later, they left me an automated message. The message basically stated ( - ) that you need to pay your payment and to press one to speak to a LEGAL REPRESENTATIVE. This is flat out illegal, as these are not legal representatives.... |
MAS Financial Services, Inc. Consumer Loan managing the loan or lease July 13, 2016 - Common issue with all auto loans, I was late on my payment, and I 'm always on time with making payments with auto loan companies. This auto finance company has been harassing me every single day! They 're constantly bugging for a payment. This is my ONLY late payment with this company. I recieved a call the 1st day of bill, and immediately the manager was really, extremely rude, and being very hostile! I 've hit a rough spot this month because my wife was on maternity leave. We do n't need this type of hostility from this company. I am very upset that they go out of their way to call 5 refere... |
MAS Financial Services, Inc. Consumer Loan managing the loan or lease February 10, 2016 - 1. I was in request of my monthly statement for the stated amount due of $910.00, made it known that I was going to make a payment today to bring my account to date. I did have reservation in making any other payments until I saw a detailed accounting of my late fees and additional charges, as well as understood why the balance on my account I was told that I did not get a monthly statement and they were not required to give me one. 2. I was also in request of my agreement that specifically stated that I was not entitled to an accounting for my vehicle payments, as well as where in the agre... |
MAS Financial Services, Inc. Consumer loan managing the loan or lease November 11, 2015 - Loan payment is due on the - of each month late after the -. I receive robo calls and phone calls 2-3 times daily after the - of the month harassing me to make payment when in fact the payment is in the mail. They want you to pay over the phone and ad a fee of $25.00 to process it. The loan is almost 12 months into it with 36 to go. I told them to spot harassing me and that if they have not received payment by the - feel free to call with no relief. ... |
MAS Financial Services, Inc. Consumer loan managing the loan or lease July 8, 2015 - I bought a -/-/- Chev Colorado at - - - - ( aka - ) in - - on -/-/-. Today is -/-/- and I have called them, gone to see them and sent them numerous emails regarding the tags for the car, and to date have received nothing. Also, 2 months after I got the truck the engine 's gone bad. I have paid my pymt each month to the lender, but the dealer has given the 'too bad, so sad ' about the truck not working. The repairs of the engine are almost $2000.00, so the truck has sat parked in my driveway since late -. They have been very unresponsive about the tags. ... |
MAS Financial Services, Inc. Consumer loan managing the loan or lease May 13, 2015 - I purchase a vehicle on - 2012 financing with MAS FInancial services this business needs to be review, every month since my first payment I been having issues with this company they work a theory, usually I was sending my monthly payments by check but every mont they will call me stating that my payment was n't received when my check had been mailed weeks prior to my payment I got feed up and starting to pay by money gram no matter how, they want to accuse you of making late payments to try to collect more and more money from suppose late payments I 'm going crazy they call me and harass me... |