Resources for resolving common issues with Harley-Davidson Financial Services, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Harley-Davidson Financial Services, Inc. and work to get a response. After your complaint is forwarded, Harley-Davidson Financial Services, Inc. has 15 days to respond to you and the CFPB. Harley-Davidson Financial Services, Inc. is expected to close all but the most complicated complaints within 60 days.
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Harley-Davidson Financial Services, Inc. Consumer Loan managing the loan or lease June 8, 2016 - I traded my vehicle in on - - 2016, and a payoff check was sent overnight via - for the payoff amount. Harley Financial AKA - - then labeled my account PAST DUE and still refuses to record the full payoff check to my account so they can add fee 's and costs along with damaging my credit in the process because they claim the pay was received.... |
Harley-Davidson Financial Services, Inc. Consumer Loan managing the loan or lease May 23, 2016 - Delay of an average of 3 days between receipt and processing of my loan payment while allowing interest to continue accrue for that period. This extends the payoff of the principle on the loan by increasing monthly accrual of interest applied to the monthly payment. Have sent periodic payment via Certified Mail/Return Receipt Mail to track time between receipt and processing payment to get this average. Have spoken to Harley Davidson Financial Services on this, but they refuse to change the practice.... |
Harley-Davidson Financial Services, Inc. Consumer Loan problems when you are unable to pay April 29, 2016 - I have an acct with Harley Davidson Financial that was due -/-/-. On -/-/- I spoke with them and explained my situation to them and told them I would be making the payment on -/-/- over the internet. They accepted that date at that time. I have been missing numerous calls from them since then. At lease 6 a day. I have had the loan since -/-/- and asked them to remove my work number from their call list over a year ago. They called me at my place of employment twice last week. Yesterday - they called me 3 times. I answered the third call and they informed me that my a... |
Harley-Davidson Financial Services, Inc. Consumer Loan problems when you are unable to pay April 26, 2016 - I got a loan for a harley davidson bike, i fell on hard times and could not make the monthly payments. To my knowledge i think the bike was repoed after i was contacted by a repossession agent regarding the bike. The bike is now on my credit report stating i owe almost - damaging my credit really bad ... |
Harley-Davidson Financial Services, Inc. Consumer Loan shopping for a loan or lease April 12, 2016 - I purchased a Harley Davidson with a warranty. Every time I went to use the warranty Harley would not accept it and I would have to pay full price. I asked for the warranty cancelled and a refund and Harley refused. They used bait and switch tactics to place a useless warranty on my bike to increase my payments and the interest collected. They also engaged in predatory lending as my interest rate is excessive. I am requesting my warranty refunded and my interest rate reduced. ... |
Harley-Davidson Financial Services, Inc. Consumer Loan managing the loan or lease March 9, 2016 - On - - 2016 I contacted Harley Davidson regarding a trade line that has been listed on my account. I do a show here that they deleted the Tradeline, however, they did not delete the inquiries. I have never owned a Harley, nor have I ever applied for one. Please listen to the attached recorded call as Harley Davidson can NOT find me in their system, yet they continue to report negative information on my credit report. Please also find attached letter that I have sent to try and resolve. At this point I feel that the damage has been done and Harley has violated FCRA and FDCPA, which to m... |
Harley-Davidson Financial Services, Inc. Consumer Loan problems when you are unable to pay February 12, 2016 - Harley Davidson is calling the office for debt collection of an employee that has not been here for over 2 years. When I return there call and try to explain they inform me that they ca n't remove the office number because we do n't have an account number. I do n't know which ex-employee they are calling about so we ca n't get them to stop calling. No name, no information so the calls keep coming multiple times a day and it interferes with us doing our work and we are a - that needs to work with the residents, not get tied up with a debt collection of someone who has not worked here for at ... |
Harley-Davidson Financial Services, Inc. Consumer Loan managing the loan or lease December 28, 2015 - Harley Davidson Financial Services calling more than - times daily to collect on account that is late no more than 1 day.For example, if pmnt. has been made online thru their very own website the day before being tardy they will begin calling the very next day.Have stated on phone if 1 hour overdue account is late. I do not want credit rating affected in negative manner because of their overzealous collection practices. This company is allowing very unfair and unprofessional business practices to be performed and should definitely have a grace period in place. ... |
Harley-Davidson Financial Services, Inc. Consumer Loan managing the loan or lease managing the loan or lease November 14, 2015 - Collector calls non stop. -/-/15 called 6 times within 10 min leaving no message. On normal day calls 8-10 times per day. ... |
Harley-Davidson Financial Services, Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay November 4, 2015 - Once again Harley Davidson is continuing to call me after i made payment arraignments. They have called me twice after -. The first time they called me after - i told them i am working in Maryland apparently they did listen because they called me at - on -/-/2015. I told them again that i was working here in Maryland. They called again this morning on -/-/2015. I asked them why they are calling me after payment arraignments are made once again i did not get a answer. They are becoming unbearable. ... |
Harley-Davidson Financial Services, Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay October 23, 2015 - On -I got a call from - - - - a man named- - - This was in reference of a motorcylce i had finance by Harley Davidson Credit. - - first failed to read me my mini miranda rights. Second he was still demanding payment after I told him not to call anymore. He keep asking me that he can help me but never told me how. Original I had notified Harley Davison Credit of my situation and NOT to attempt to communicate with me or my family or place of employment about this matter. If unable to settle this all the amount due will be the ten times the amount in a civil, state ... |
Harley-Davidson Financial Services, Inc. Debt collection communication tactics frequent or repeated calls October 9, 2015 - I am behind on my motorcycle payment, and understand that money is owed. I have spoken to them informing them to my situation and they continue to make 5-7 calls per day often one after another. I have no problem with daily calls as they are attempting to collect money that I owe them, however the volume of calls is straight on harassment. While I do admit that I owe them money they are violating FDCPA guidelines and it needs to be corrected. ... |
Harley-Davidson Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 6, 2015 - still reporting on my credit from - saying missed payments and refuse to remove comments that are damaging my score ... |
Harley-Davidson Financial Services, Inc. Consumer loan managing the loan or lease June 29, 2015 - I purchased a Motorcycle using HDFS in -/-/-. During my loan obligation of - months, I had several months when the loan was late. In -/-/- I received a deferment and was told I would need to pay anadditional month at the end of the loan. After regaining a positive payment record during the last - months of the loan, I came to the end of the loan and inquired as to how much interest remained due tolate payments. I agreed with the amounts and asked SPECIFICALLY Do I continue to make payments as usual? '' and was told YES ''. Despite specifically inquiring about due dates and pa... |
Harley-Davidson Financial Services, Inc. Consumer loan problems when you are unable to pay June 18, 2015 - A gentleman by the name of - - has been contacting employees, their spouses, customers, and spouses of customers for a business I own. The gentle has then further informed them that the business is under investigation. Furthermore informed them that I am under investigation. - of the employees he called is on probation, he informed him that he knew the employee was on probation and threatened to send people to the house. He then called that employees x-spouse and made similar threats. That employees can not now see his child because the mother was so intimidated by the call that she d... |
Harley-Davidson Financial Services, Inc. Consumer loan managing the loan or lease May 30, 2015 - We put a few notes to the back and they did n't tell us they were accruing interest, so when the time came that all our notes due were paid. We still owed - dollars from interest on those payments. Even though we were paying all future notes on time for a period of about - years. They kept reporting we were late paying and still had an outstanding balance. This interest that was gained on the post dated notes were going to cost us the - plus interest while paying on that. We tried to get it straightened out but to no avail. ... |
Harley-Davidson Financial Services, Inc. Consumer loan managing the loan or lease May 10, 2015 - Harley Davidson Financial has been calling me everyday all day repeatedly. I called them and made payment arraignment. They are still calling and harassing me. I told them that they are harassing me and they said according to my contract that they are allowed to call me up to - times a day. I told them by law it is still harassment and they called me back again. ... |
Harley-Davidson Financial Services, Inc. Consumer loan problems when you are unable to pay April 28, 2015 - Numerous phone calls at work even after I have stated that I am not allowed to receive personal calls as well as threats in regards to showing up at my job and contacting my manager directly. I have provided the hours that I am available after work and they are closed during those hours so they told me that they will continue to call me at work and leave harassing phone messages on my work voice mail. ... |