Harley-Davidson Financial Services, Inc. Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Harley-Davidson Financial Services, Inc. Consumer Loan department,

Vehicle loan Managing the loan or lease Florida

Delay of an average of 3 days between receipt and processing of my loan payment while allowing interest to continue accrue for that period. This extends the payoff of the principle on the loan by increasing monthly accrual of interest applied to the monthly payment. Have sent periodic payment via Certified Mail/Return Receipt Mail to track time between receipt and processing payment to get this average. Have spoken to Harley Davidson Financial Services on this, but they refuse to change the practice.

Harley-Davidson Financial Services, Inc. customer in Florida
May 23, 2016

* Source: CFPB Complaint Database

Harley-Davidson Financial Services, Inc. response to complaint:
Closed with explanation

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