Resources for resolving common issues with Susquehanna Bank products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Susquehanna Bank and work to get a response. After your complaint is forwarded, Susquehanna Bank has 15 days to respond to you and the CFPB. Susquehanna Bank is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
Susquehanna Bank Debt collection taking/threatening an illegal action seized/attempted to seize property July 18, 2015 - Sent tow truck onto private property to reposess car. Tow truck driver acted on behalf of Susquehanna by advising me of an incorrect amount I needed to pay to get my car back. Tow truck driver acted on behalf of Susquehanna by telling me he could not leave property without taking car. Susquehanna violated their own policy by repossessing car after only - payments missed. Susquehanna collection department employee, - -, tried to discourage me from pursuing further action ( eg complaint, bankruptcy ) while offering no assistance in helping me rectify situation. ... |
Susquehanna Bank Debt collection false statements or representation attempted to collect wrong amount April 13, 2015 - - - - - has sued - - for purported damages to a leased vehicle that either do not exist or were inflated. Any condition of the car resulted from normal wear and tear for which - - was not liable. - refuses to supply the only evidence that it claims it has/had to show damage - but refuses to provide : actual pictures of the damage. It appears that - is seeking to collect money not owed in a deceptive fashion. Scores of other consumers are making similar complaints as reflected in - reviews : ( - ) Simultaneously, - reports delinquencies to - - - ... |