Metro Collection Service, Inc. Issue Resolution

Resources for resolving common issues with Metro Collection Service, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Metro Collection Service, Inc. and work to get a response. After your complaint is forwarded, Metro Collection Service, Inc. has 15 days to respond to you and the CFPB. Metro Collection Service, Inc. is expected to close all but the most complicated complaints within 60 days.

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New Metro Collection Service, Inc. Consumer Complaints


Metro Collection Service, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

February 4, 2017 - I had made a agreement with Metro Collection service, inc on a debt. Marking $100.00 payments each month, of which I did keep my part of the agreement. During the last few months I took it upon myself to increase the amount of the payments. I called on -/-/2017 to find out my final pay off amount. - informed me at that time my pay off amount was $130.00. I agreed that matched my records and sent the payment in, asking only for a lot tree r confirming the pay off. On -/-/2017 I received a letter informing me they received my payment, but now I owe another $140.00 and they asked for...

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Metro Collection Service, Inc. Consumer Loan managing the loan or lease

January 27, 2017 - Metro Collection Service, - - has called my landlord and her husband about my debt. I am unsure of what information - - of Metro Collection Service has gave to my landlord and her husband. Metro Collection Service has not contacted me directly via email, US Mail, phone or mobile. This is an offensive behavior and I am looking into laws that will demand that they stop harassing me in this manner....

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Metro Collection Service, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

May 31, 2016 - i sent a prof of contract pursuant to the fair credit reporting act demanding they have the legal right to collect said debt even is the debt exists. the ignored the demand and let the statute of limitations expire. after sending a cease and desist notice and demand to remove my file from the credit agencys they have continued to report derogatory information on my credit reports. ...

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Metro Collection Service, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

October 27, 2015 - Hello, I have disputed this account with - and - as not mine. In return they came back with their investigation stating this account has been verified, In return sent a letter to Metro Collection Svc. requesting validation of this debt via Certified letter with no response, I again wrote and disputed with - and -. They stated this account has been validated to be correct. I have not been given any proof of this debt, I do not know who Metro Collections is nor the original creditor -. ...

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Metro Collection Service, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 22, 2015 - This is a landlord/tenant dispute. The landlord is claiming damages that we are not responsible for. We have submitted a letter to the landlord and collection agency that states this is disputed debt. Therefore can not be collected upon until dispute between landlord and tenant is resolved. We have received a summons to appear in court demanding payment on these disputed charges from the collection agency. ...

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