Stop Loan Servicing Group Phone Harassment

Resources for resolving common issues with Loan Servicing Group products and services

You can reduce the number of unwanted calls from Loan Servicing Group you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Loan Servicing Group Consumer Complaints


Loan Servicing Group Mortgage application, originator, mortgage broker

March 8, 2016 - This is a followup to my previous complaints. I warned of the scam - was perpetrating by trying to foreclose even tho the note was sold to -. Foreclosure was to take place on - -, - but the courts had the good sense to delay it because of unusual circumstances ( i.e., they no longer are the assignment ). I received notice in the mail that - is petitioning the court to transfer the name on the court papers to - -. Remember when - sent a letter to you reading that they and the - - firm was no longer party to the mortgage. Well, well, that was a lie. The court dat...

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Loan Servicing Group Mortgage loan servicing, payments, escrow account

March 1, 2016 - I recieved a notice in the mail concerning a shortfall. The letter was dated for -/-/- but I didnot recieve until -/-/- which stated my payment would go up -/-/-, the next day. After waiting on the phone three time ranging between 20 to 35 mins only to be disconnect by a frustrated unprofessional who did not like the question being asked of her. I just wanted to be assured my payment would go effective causing no increase or late fees. The Internet service for this company - too! I 'm currently looking for for a new mortgager. ...

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Loan Servicing Group Mortgage loan servicing, payments, escrow account

November 11, 2015 - In -/-/- I filed bankruptsy due to my husband passing away on -/-/-. Our income came from his sources and when he passed away, it cut my income more than half. The Lawyer that done my bankruptsy was banned from ever doing bankruptsies again, because he messed up so many people including me.He failed to get me to sign reaffirmation papers for my car and my home, but i did not realize it till -/-/-, when it was to late to sign reaffirmation papers. It has been reported to credit bureaus that i have not paid my notes for months, and that is not true, I have proof I never missed a p...

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