Loan Servicing Group Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Loan Servicing Group Mortgage department,

VA mortgage Loan servicing, payments, escrow account Louisiana

In -/-/- I filed bankruptsy due to my husband passing away on -/-/-. Our income came from his sources and when he passed away, it cut my income more than half. The Lawyer that done my bankruptsy was banned from ever doing bankruptsies again, because he messed up so many people including me.He failed to get me to sign reaffirmation papers for my car and my home, but i did not realize it till -/-/-, when it was to late to sign reaffirmation papers. It has been reported to credit bureaus that i have not paid my notes for months, and that is not true, I have proof I never missed a payment formy house or car, someone suggested I contact you for advise. My mortagage co is - - -, But - - has taken it back over. Its bad enough to file bankruptsy without false information being sent to credit bureaus. I am begging for my life to be corrected, please can you help me? My car is financed at - - -. I will be waiting for your decision. Thank you.

Loan Servicing Group customer in Louisiana
Nov 11, 2015

* Source: CFPB Complaint Database

Loan Servicing Group response to complaint:
Untimely response

Created with Highcharts 4.2.3Loan Servicing GroupComplaint HistoryComplaints11/20122/20158/201511/20153/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Loan Servicing GroupLoan servicing, payments, escrow account100.0%Untimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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