Loan Servicing Group Mortgage department,
VA mortgage Loan servicing, payments, escrow account South Carolina
I recieved a notice in the mail concerning a shortfall. The letter was dated for -/-/- but I didnot recieve until -/-/- which stated my payment would go up -/-/-, the next day. After waiting on the phone three time ranging between 20 to 35 mins only to be disconnect by a frustrated unprofessional who did not like the question being asked of her. I just wanted to be assured my payment would go effective causing no increase or late fees. The Internet service for this company - too! I 'm currently looking for for a new mortgager.
Loan Servicing Group customer in South Carolina
Mar 01, 2016
* Source: CFPB Complaint Database
Loan Servicing Group response to complaint:
Untimely response
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