Loan Servicing Group Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Loan Servicing Group Mortgage department,

VA mortgage Loan servicing, payments, escrow account South Carolina

I recieved a notice in the mail concerning a shortfall. The letter was dated for -/-/- but I didnot recieve until -/-/- which stated my payment would go up -/-/-, the next day. After waiting on the phone three time ranging between 20 to 35 mins only to be disconnect by a frustrated unprofessional who did not like the question being asked of her. I just wanted to be assured my payment would go effective causing no increase or late fees. The Internet service for this company - too! I 'm currently looking for for a new mortgager.

Loan Servicing Group customer in South Carolina
Mar 01, 2016

* Source: CFPB Complaint Database

Loan Servicing Group response to complaint:
Untimely response

Created with Highcharts 4.2.3Loan Servicing GroupLoan servicing, payments, escrow accountSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow accountSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints