Resources for resolving common issues with Susquehanna Bank products and services
You can reduce the number of unwanted calls from Susquehanna Bank you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Susquehanna Bank Debt collection taking/threatening an illegal action seized/attempted to seize property July 18, 2015 - Sent tow truck onto private property to reposess car. Tow truck driver acted on behalf of Susquehanna by advising me of an incorrect amount I needed to pay to get my car back. Tow truck driver acted on behalf of Susquehanna by telling me he could not leave property without taking car. Susquehanna violated their own policy by repossessing car after only - payments missed. Susquehanna collection department employee, - -, tried to discourage me from pursuing further action ( eg complaint, bankruptcy ) while offering no assistance in helping me rectify situation. ... |
Susquehanna Bank Debt collection false statements or representation attempted to collect wrong amount April 13, 2015 - - - - - has sued - - for purported damages to a leased vehicle that either do not exist or were inflated. Any condition of the car resulted from normal wear and tear for which - - was not liable. - refuses to supply the only evidence that it claims it has/had to show damage - but refuses to provide : actual pictures of the damage. It appears that - is seeking to collect money not owed in a deceptive fashion. Scores of other consumers are making similar complaints as reflected in - reviews : ( - ) Simultaneously, - reports delinquencies to - - - ... |