Stop Metro Collection Service, Inc. Phone Harassment

Resources for resolving common issues with Metro Collection Service, Inc. products and services

You can reduce the number of unwanted calls from Metro Collection Service, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Metro Collection Service, Inc. Consumer Complaints


Metro Collection Service, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

February 4, 2017 - I had made a agreement with Metro Collection service, inc on a debt. Marking $100.00 payments each month, of which I did keep my part of the agreement. During the last few months I took it upon myself to increase the amount of the payments. I called on -/-/2017 to find out my final pay off amount. - informed me at that time my pay off amount was $130.00. I agreed that matched my records and sent the payment in, asking only for a lot tree r confirming the pay off. On -/-/2017 I received a letter informing me they received my payment, but now I owe another $140.00 and they asked for...

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Metro Collection Service, Inc. Consumer Loan managing the loan or lease

January 27, 2017 - Metro Collection Service, - - has called my landlord and her husband about my debt. I am unsure of what information - - of Metro Collection Service has gave to my landlord and her husband. Metro Collection Service has not contacted me directly via email, US Mail, phone or mobile. This is an offensive behavior and I am looking into laws that will demand that they stop harassing me in this manner....

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Metro Collection Service, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

May 31, 2016 - i sent a prof of contract pursuant to the fair credit reporting act demanding they have the legal right to collect said debt even is the debt exists. the ignored the demand and let the statute of limitations expire. after sending a cease and desist notice and demand to remove my file from the credit agencys they have continued to report derogatory information on my credit reports. ...

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Metro Collection Service, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

October 27, 2015 - Hello, I have disputed this account with - and - as not mine. In return they came back with their investigation stating this account has been verified, In return sent a letter to Metro Collection Svc. requesting validation of this debt via Certified letter with no response, I again wrote and disputed with - and -. They stated this account has been validated to be correct. I have not been given any proof of this debt, I do not know who Metro Collections is nor the original creditor -. ...

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Metro Collection Service, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 22, 2015 - This is a landlord/tenant dispute. The landlord is claiming damages that we are not responsible for. We have submitted a letter to the landlord and collection agency that states this is disputed debt. Therefore can not be collected upon until dispute between landlord and tenant is resolved. We have received a summons to appear in court demanding payment on these disputed charges from the collection agency. ...

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