Credit Acceptance Corporation Vehicle Loan Complaints

Review and analysis of over 279 Vehicle Loan complaints against Credit Acceptance Corporation

Credit Acceptance Corporation consumers have reported over 279 official complaints related to Vehicle loan. Out of the 279 consumer complaints against Credit Acceptance Corporation, 16% were disputed by the consumer (i.e. the consumer was not happy with how Credit Acceptance Corporation responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against Credit Acceptance Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.

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New Vehicle Loan Consumer Complaints


CREDIT ACCEPTANCE CORPORATION Consumer Loan managing the loan or lease

April 21, 2017 - I purchased a vehicle from - - and was set up with financing through Credit Acceptance. I was told I was getting financed on $18000.00. If I go through full term of the loan I will be paying them over - for a vehicle that is only valued through - . at $8400.00. Now when I try to refinance the vehicle I am getting denied due to the loan amount exceeding the value of the vehicle. This is not right for a business to do to somebody who is already low income and struggling to keep his family a float....

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

March 5, 2017 - This is what happened. I had been leased for a car back in - -. I did n't know know anything about the creditor nor the bank that the dealer had done my loan account and amount for the loan I was asking for. I have never had the copy of the contract for the vehicle or loan. All I was giving was the application I did n't fill out. It was all electronic and electronically signed by the dealer. Until - - I was barely able to make the payments. I looked over the paperwork that the dealer had given me and the only thing correct on the application for the car loan and for the vehicle was...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 20, 2017 - I purchased my vehicle from Credit Acceptance Corporation in - 2013. I recently fell behind on my payments by 45 days. On - - around - - -. they repossessed my vehicle. I was supposed to be notified by letter 24 hours prior to this according to NY State law. The person who picked up my vehicle said to give him a call when I paid and I could pick it up after the loan company sent a release. I called Credit Acceptance immediately and was told I owed $670.00 ( - payments plus late fees ) I made and arrangement to pay on - -, which I did ( less than 48 hours later ). I...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 19, 2017 - I was 15 days late on my car payment and credit acceptance took my car in - illegally without sending me any notice that they were going to do it, I called credit acceptance and asked them why did they take my vehicle. They said because I had a late payment and that they have a right to pick up the vehicle when it 's a late payment. I went and got my car back the same day, I had to pay towing, storage, and a repossession fee as well as the 15 days that I was late, plus the payment that was coming up before the due date....

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 17, 2017 - I had an account with Credit Acceptance the vehicle was repossessed in -. The balance was paid via settlement back in - -. The company agreed to the payment and accepted it. Since I paid them. They have been reporting inaccurate information on my credit report. They refuse to return my calls. They are now reporting a made up collection balance that I do not owe and maliciously messing my credit up. I have no recourse but to beg for your assistance....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

February 16, 2017 - I had my auto loan set up on auto draft since the time I opened my account. Apparently in - of 2016, Credit Acceptance started having a problem with my auto draft. They did not notify me of the problem until - of 2016. By that time, my auto loan had reported 4 straight months of delinquency. I immediately paid them all of the payments, and we corrected the auto draft problem together. Now, Credit Acceptance will not correct my reported pay history, even though they did not even notify me of a problem with my payments being processed....

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

February 15, 2017 - On -/-/-, I purchased a - - - for $12000.00. I was told that I had to put $2000.00 down and then only pay a balance of $10000.00. I was never told that there would be interest. I was told the monthly payments would be $330.00 per month. I signed many documents but I was not provided with a copy of any of the documents. I then received a payment booklet in the mail from Credit Acceptance - and discovered that there were 60 monthly coupons for $380.00 each ( $22000.00 ). That totaled $24000.00 ( coupons plus my $2000.00 down payment ) for a - year old vehi...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

February 10, 2017 - On - - I requested a 10 day pay off letter from credit acceptance so I can refinance our car. At that time the payoff amt was -, it expired. Today I call for a new letter now the payoff amt is -. How can the payoff amt go up when a payment was made in - 2017 -???...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 10, 2017 - I called in to get a payment arrangement set up on my account and spoke to a representative by the name of -. He was extremely rude and very hostile during the entire conversation. He kept asking questions like why I was n't able to make my payment on time, that when I signed up for the loan I agreed to make the payment on time, etc. I explained to him that I paid majority of the car note and that the automated system gave me until -/-/-, that I needed until -/-/- which was my pay day to make the payment because I did n't want to fail the payment arrangement. All I needed was 3 da...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 4, 2017 - In - - I went to - - and began a purchase of a - - -. I called Credit Acceptance - Company concerned about the loan and asked if certain things were legal. I even questioned the blue policy of financing a vehicle over the blue book value. The gentleman on the phone said that vehicle was worth the amount that was financed. I financed - for a vehicle that was only worth at best - or - - dollars. After I signed, the contract I found out that the vehicle blue book was below further below for my specific vehicle and that there was a vehicle recall. hazard of rear...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

January 26, 2017 - Credit Acceptance Corporation is reporting my account status to keep my account as a negative account with the - credit reporting agencies ... On my credit report dated -/-/- it shows that Credit Acceptance Corporation reported my account as " Paid in full '' was a collection. However as of today 's date -/-/- my credit report shows account is now past due with a balance of $8600.00. Also by Credit Acceptance Corporations own Monthly Reporting to the credit reporting agencies and the paperwork they provided me they claim that my balances were - amount and the amount t...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

January 24, 2017 - I sent in a - dollar check for a lump sum payment to be applied to the principal only not the intrest and I wrote this on the check. Now that I am refinancing they told me that I do n't have to make a payment until -/-/- but when I refinance I should not loose the - dollars I put down....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

January 20, 2017 - I do not think my loan company is properly applying my payments. I have asked multiple customer service reps for a history of my past payments and a breakdown of how my payments have been applied. I am repeatedly told that they have to mail out that information but I have yet to receive it. I think that my total and past due balance is lower than I am being told. They want me to make full monthly payments every 2 weeks and my balance does not seem to move....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

January 19, 2017 - I am writing regarding inaccurate information being reported on my - Credit Report by Credit Acceptance Corporation located in -, MI. My auto loan account with this company was included in a Chapter - Bankruptcy, which was filed -/-/2016 and discharged -/-/2016. Upon reviewing my - credit report after the bankruptcy discharge, I noticed that the company reported I " failed to pay '' -/-/-. My account was paid and never late prior to the bankruptcy filing. Additionally, I continued to make payments after the date of bankruptcy filing date. In the end, the vehicle was includ...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

January 19, 2017 - I currently have a auto loan with credit acceptance since - of 2016. It seem like they use bullying tactics to get their payments. I went to a In my opinion fraudulent scamming auto company to purchase a car in - of 2016. When the told me I was approved they told me it was through credit acceptance. The never explained to my credit acceptance billing rules and regulations. They were instructed by credit acceptance to put an device I. The vehicle so credit acceptance can shut the car down when I payment was not received. During the time I first got the car I was working. Now I have a -...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

January 17, 2017 - Car was repossessed and was sold at a much lower amount and I 'm asked to pay the balance which should be much lower. Credit Acceptance charged a high interest rate for an older model car which ballooned the price of car....

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

January 17, 2017 - Around - -, - i purchased a - - - for the advertised price of roughly - -. i was told That Credit acceptance can not authorize me to purchase a vehicle higher than that price, and that after 1 years of on-time payments i can refinance and purchase a different car. When i contacted Credit Acceptance to refinance, they told me there is nothing they can do. Due to Credit Acceptance High interest Rate ( I currently Pay 23.99 % APR ) No one will refinance at $16000.00 loan for a car that is only worth roughly $6000.00. by time the care is paid off i will have paid over ...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

January 6, 2017 - I bought a car from - - on -/-/-. The vehicle purchased was a - - - with - miles. I drove the car home and it stalled on me and was hard to restart once I made it back to my residence. Once I got it restarted it drove a bit but was hard to restart once I shut it off and tried to crank it up again. The next day it barely cranked over after numerous attempts it finally caught. I received a call from the lending bank ( Credit Acceptance Corporation ) and they wanted to verify my information before funding the deal. I did not verify my information with them because of th...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

January 4, 2017 - Received a letter from the company stating my dispute was frivolous and I explained that this debt is not mines....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

December 29, 2016 - I had this car payment and was never late for - years. In year - I ran into hardship and moved to a different state due to a domestic voilance situation. After being back the car was repossessed. I was able to borrow money to get the van back. Mean time I was diagnosed with - and been going through - and - treatments and been doing my best to pay the payments. There were times I would call the institution and was not able to reach anyone after calling cause being on hold for hours, or even not able to get a ring tone. So it was not let even through all that has been going on wit...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

December 21, 2016 - I purchased a - - - from - - of - - on - -, - and they obtained financing for me from Credit Acceptance Corporation. I made my first payment in - of - after receiving my coupon booklet from Credit Acceptance Corporation ( CAC ). CAC had also contacted me prior to this via telephone to confirm my information, address, payment amount, etc. Then, at the end of - -, I received a letter from CAC stating that they were cancelling my loan at the request of - - -. They gave no reason why and did not offer any alternative or other information. On - ...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

December 19, 2016 - In - I financed a - - - - - from Credit Acceptance Corporation. On - -, - a district court judge in - -, -, through a civil court proceeding, awarded aforementioned - - to my ex fiance, - -. She was ( under civil contempt of court ) to refinance the vehicle, and assume any back payments. - - failed to do so. In - of - the vehicle was repossessed from her residence in -, -. Credit Acceptance Corp then attempted to sue me in - - - via a third party collections Law office ( - - - and -. ) I was living in the St...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

December 15, 2016 - This account surpposeto be close sine - however the creditors been taking money out of my pay check....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

December 2, 2016 - Hello i applied a loan from CAC credit acceptance Corporation for a loan on a car at - based on my credit score, i being a first time buyer was unaware of the consequences with CAC, after the purchase of my car with in the first week my car was involved in a accident - which i was n't at fault with and was considered a total loss, i reported to - on the same day on the site of the accident at the time of the incident and took care of the issue i have n't even received my license plates, and CAC was also notified with this incident and has still reported a late fee which i did n't have...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

November 29, 2016 - When I purchased a vehicle from - - in - NY, I paid $5000.00 as a down payment on a vehicle that cost $10000.00. The remaining balance was to be financed and paid in 1 year. The amount financed did not reflect the down payment and the amount financed was not the price that was agreed upon. The numbers were modified without my approval or consent. There is a huge discrepancy in the amount agreed on at the dealer and what the finance company had....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

November 27, 2016 - As of - -, 2016, I went to - of - -, NJ to purchase as used vehicle. I was introduced to the - - vehicle that I am currently driving now by - ( the dealer ), he introduced the vehicle as one with no problems, and WITHOUT AN " AS IS STICKER " on the vehicle, implying that the vehicle would be under a form of warranty. As of - -, 2016, I went to the dealership to fill out the forms to purchase the vehicle with the manager, and I was swarmed with documents that I had to sign, but later I realized that there was no CAR FA- document to give a history of the condition ...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

November 25, 2016 - Credit acceptance need to not make me responsible for any payments once my dad passes. The car is in his name....

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

November 19, 2016 - A couple years after I noticed a car loan on my credit report that I never signed for. In the last 3 months I 've disputed this account multiple times and can provide certified copies if needed and nothing has happened. I just keep getting " verified new information below ''. I found your site from a friend that had similar experiences with the credit bureaus. I want this item off of my credit reports immediately. They are seriously affecting my credit score....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

November 10, 2016 - My truck was totaled due to a vehicle fire and the insurance company paid the finance company for the truck. The next day after receiving the insurance check, they sent the remaining balance of $400.00 to the collection agencyou which essentially hit my credit. They did so without informing me of the balance or giving me the opportunity to pay the balance....

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

October 21, 2016 - I am once again having a issue with the way that this finance company handles accounts. I have a vehicle loan with this company and it seems that they are more interested in taking car back than assisting customers. I have had this loan and worked very hard to get my account caught up. Once it was caught up I was injured at work and needed to miss payment while waiting for short term payments to start. I called to see if my payment can be deferred to the end of my contract or held for a month until payments started and no one at company was willing to help. The only reply I get from them is th...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

October 19, 2016 - I am late with my car payment. I called Credit Acceptance Friday - -, - and made a payment arrangement for Friday - -, -. I explained to the repersentative that I had just started woring full time and would get my first check on Friday and I could make the payment. Today I went to drop my daughter off and my car would not start. I called Credit Acceptance and asked if they disable the car and was told they did not. I called 3 times and each time the rep acknowledge that I had a payment arrangement for Friday and asked me if I wanted to make a payment then. I explained why was...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

October 14, 2016 - I obtain a auto loan from Credit Acceptance in the year - around -. I was never late on any payments, all my payments were on time. - - my car was impounded by - Police. I contacted Credit Acceptance and informed them of the situation, they informed me to contact their repossession department. When I spoke with them they informed me they will retrieved the vehicle and incorporate the amount into my payments. My payments before the impoundment was $300.00 after the adjustment my new payments $450.00 due on the - of each month starting - -. On - - I made the ful...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

October 12, 2016 - Bought a - - van from - - -. The van was defective- kept breaking down. Had radiator fluid in the transmission ( This is an impossible thing to fix, as I have read ). I GAVE BACK THE VAN. ( it 's been branded as 'repossession ' ) I told them WHY we were giving back the van- it was unusable, it was dangerous, since it had a propensity for breaking down in the middle of the street with no warning, IT WAS UNrepairable. Credit Acceptance took back the van, was told about it- and expects to be paid for the *loan*. Basically, they took back merchandise, resold it, and still expect mon...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

October 11, 2016 - I have an auto loan with Credit Acceptance Corporation. I advised the company that I am unable to make my payments on the - of each month and needed to change it to later in the month so that I can pay my rent and other bills on time. I was told the due date ca n't be permanently changed but I can request a due date adjustment each month if I need one. I have been adjusting my due dates a day before they are due to ensure payment is receive on the adjusted due date. I recently received a call from the company stating that I have 2 months of late fees for the last two payments I was allowe...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

October 5, 2016 - First ; this bill has been on my credit report since -. I would like to have it deleted from my credit report. Note previous credit report listing this account. Second ; as a resolution, I voluntarily returned the vehicle and requested and outstanding balance and detailed breakdown of costs ( profit/loss ), after the vehicle had been auctioned or resold. I requested this information -. I received no response and the bill still remains at the same balance of $3700.00. A few years ago, they attempted to garnish my wages....

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

September 22, 2016 - I encounteted this business on -/-/-. - was my salesman and - was on finance. I was told and showed the vehicle being -. The contract was done via computer and - showed me a deal for - with a down payment of -. After electronic signatures was obtained - was printed and placed in a sealef envelope. I was contacted by - and advised to call Credit Acceptance to verify residency and they quoted me figures that sounded quite foreign to me. So i called Credit acceptance and advised them that i did not want to verify at this time and allow me to contact the dealership...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

September 3, 2016 - In -/-/- I voluntarily returned my car to my creditor. I was sent a notice from the redemption department on - - to see if we could work out terms for me to get my car back, we could not come to terms on this matter. I never received any information on when or where my car would be sold or that it would be sold. Then on - - I received a letter of Disposition of Repossessed Vehicle. The letter stated that the car had been sold and that there was a deficiency of -. In there calculations the started with a balance owing of $9200.00, and that they sold the car for $2600.00,...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

August 15, 2016 - I owed credit acceptance about $7000.00 for a car loan. They took me to court and everything got settled and the judge ordered me to pay - % of my gross income every week until the debt is paid off. They are not to contact me anymore or to harass me over the phone. Since the Judge gave his judgement, credit acceptance has still been calling me, harassing me and they are now claiming to be the United States government. I have changed my number several times and they still find me and claim to be the United States government or a representative from the student loan forgiveness program seek...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

August 13, 2016 - My husband purchased a car and never received a call from this company for about a year and when he did he was one day late with the payment they immediately threaten to take action and called constantly every hour on the hour when asked to not call on certain days or hours that he was at work. We have filed an insurance claim on our car due to $800.00 in damage and the day that we left the dealership we had issues with the car they did n't want it back because it was their car. Now we 've had problems ever since. Credit Acceptance has been harassing us since we filed a claim for damage and ...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

August 10, 2016 - I purchased a - - - on -/-/- that was sold as a " Certified Pre-Owned '' from - in - -, CO. The only finance company they said would work with us was Credit Acceptance Corporation with an interest rate of 18.99 % but could refinance it after a year. I do n't have enough space on this page to go into all of the fraudulent and horrible things that have been going on with this company but THEY are corrupt and need to be shut down! I needed a car so we did it. I asked for the - and was told they would give it to me once the finance paperwork came back due to having to...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

August 7, 2016 - I got a loan for a truck in -, -. Even though I was told the truck was still under warranty, a warranty in the amount of - was placed on the loan of the truck. During the first part of the loan, I attempted to use the warranty but no one would accept the warranty. When I informed the lender, no action was taken. In -, after filing a complaint with Michigan -, the lender provided me with a number regarding the warranty. I contacted them and sent a letter in getting it off my loan. It was - -, - it was finally cancelled. they only gave me - of the warranty. I know they...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

August 5, 2016 - Finance company reposed my car claiming my payment was $70.00 short now I must pay tow fees of $250.00 this is after being told by their employee in -/-/- that I only needed to pay $ -then and another - which I did because I was late with the payment by 3 days. Now when I call back speaking with - different employees ( -, -, - ) I get - different amounts that I need to pay to get my car back. When I ask for it in writing because of the different amounts they do not send anything in writing....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

August 3, 2016 - On - - my vehicle was involved in an accident. I notified Credit Acceptance of this and continued to check back in with them to keep them updated on the situation. I received a call on - - from Credit Acceptance and they requested payment which was not due to - plus towing fees because they stated I abandon the vehicle, therefore they went and got it and charged me with the fees. First, I never abandon the vehicle I have a paper trial with the company from the day that this begin and has informed them of every action that I am taking. For the last month they have stated that bec...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

July 8, 2016 - Im still trying to figure out the fees charged by this company and how my payments are applied. I was on a payment arrangement to make payment for a pass due amount. an amount that the company was saying was 4 months past due even though I make a payment every month. My car was repossesed even though I had arrangement to make payment. I was quoted an amount that was due to get vehicle back and a total due with repo fees. Once I paid the amount to get vehicle back I was told another amount. They said that they added a " Key Fee '', for a key that I did not receive when I picked up vehicle. I wa...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

July 7, 2016 - I purchased an ( Infiniti F-35 - ) from a car dealer called - located in -, -. During the contract signing, everything was signed digitally on their computer system. After signing the contract, they only gave me the printed copies of the extended warranty 's documents and told me that their printer suddenly developed fault and promised to print and mailed it through - by the following day. During this transaction, I made a down payment of $4500.00 to the dealer, and the signed contract was supposed to be : Vehicle Price = $ -+ Extended warranty = $ -+ Taxes and others =...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

June 18, 2016 - I purchased a car in 2000 and it got repossed by Credit Acceptance Corporation - MI.This company waited 16 years later to take me to court and got a default judgement against me.I was unaware of any court date because the company sent all my stuff to the adress from 16 years ago.iI got a call from my bank saying my account was frozen so I called the number and it was Credit Acceptance lawyers telling me I owed - on a - dollar car the rest of the money she said was interest and late fees and it was still incurring.I did a little research and found that car loans in the state of Michiga...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

June 3, 2016 - I purchase a vehicle from motorama auto dealership in - of - within 30 days I had tire problems and half of my Dashboard lights went out. It was during this time that the owner of the company told me that he never touch the tires ( Which I do n't believe because they were brand new ) But he said he put a Engine in it which he did n't tell me when I bought the car. 2 months ago the engine started to knock and the Alternator went out a month ago. The dealership said when he bought the engine it had a month warranty. And quoted me - plus the cost of the engine. I am still making payments...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

June 2, 2016 - I acquired an auto loan for a defective vehicle, once I found the vehicle to be defective beyond repair I returned it to the auto dealer who accepted the title and car. The bank Credit Acceptance however has kept my first payment and keeps refusing my requests to even speak with a manager about the loan reversal, which has been in processing since -/-/-. Id also like it struck from my credit report as I 'd like to be able to apply for another loan from another company and lease a different vehicle from a different dealer but can not until this is resolved. ...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

May 20, 2016 - My husband I obtained an auto loan through this company and kept the account current. On or about - -, 2016 the vehicle was involved in a fire and was deemed a total loss. At this time the auto loan had a balance of $7300.00 My primary insurance issued a payment on or about - - in the amount of $3900.00. Gap insurance issued a payment on or about - - in the amount of $2900.00. Afterwards, I had made several attempts to set up payment arrangements that were satisfactory to - parties ; unfortunately they were unable to accommodate a payment plan without issuing a derog...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

April 22, 2016 - I have a Volkswagen Jetta - -. When I got the car -/-/- the car was having problems with the transmission. I took it to a dealer and they checked to see if I needed oil, or a new transmission. The guy that looked at the car had said the car was n't worth the money that I was going to put into it. I called the place where I got the car from which is - - -. I spoke with the owner, I told him just what was told to me. The owner response was its nothing he could do about it because it was included in my 90 day warranty. My warranty was still active. I called Credit Acceptance a...

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Credit Acceptance Corporation Consumer Loan shopping for a loan or lease

March 26, 2016 - I bought a - Chevrolet at a used car lot. The full sum $8600.00. When I drove it off the lot The brake light, the ABS light, the drivers airbag was on constant, the passenger airbag light on constant, The was NO drive/reverse/park, neautral, D1, D2 showing at all to know where I selected. The brake pedal was low and spongy. This vehicle is UNSAFE. I brought it back the next day to be corrected Their mechanic hooked up his OBDll tool and found nothing. I brought back the truck within 48 hours of buying it and told he company it is unsafe for the person in charge I do n't want it. I left ...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

March 22, 2016 - I made a change to the withdrawl date of my car payment, last time I had chosen to change the date I had spoken to - that informed me I had the option do so so myself online and make changes without having to call the office. I took it upon myself and followed through online, I came to find out today that there were - withdrawls on my account which are not authorized. I called the financial institution and was told - - that I had set up - accounts, the rep cancelled the 2nd withdrawl but informed me that it was my fault therefore there was no refund to be made.She apologized for...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

March 13, 2016 - I have a loan out with credit acceptation and I 'm being harass at - to - to - at night i work - and my boss told them she can not have personal phone calls unless their family issues .so the call any ways so he wrote them and had me signed it but we did n't make copies we just mail it off that no phone calls at work.now my loan is - i been paying - now a month came and i call to tell a manager i would be short i had - he applied you have been in good status so theirs nothing he can do unless I 'm behind so i went paid the - and i have all receipt so i stop paying - ...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

March 7, 2016 - I would like to obtain help with understanding how my finance company is calculating payments and the amount of time a payment is late. in - I was $640.00 behind on my payment. On - - my vehicle was reposessed. On - - I paid $750.00 to have my car returned. That according to them left me awith a $100.00 credit. A few days later they were charged a $250.00 repo fee. That left $150.00 of repo fee, not payment owed. I then made payment for - on - -. of my standard payment of -. Still leaving the repo fee owed. I am not disputing owing the repo fee, I just dont...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

March 5, 2016 - Credit Acceptance corporation are falsely reporting on my credit report which has been hurting my ability to purchase consumer products from other companies. My identity was stolen and used years ago with out my permission with Credit Acceptance 6 years ago. I filed a report and also notified them that I never co signed a loan. I was told that it would be taken care of but instead Credit Acceptance has been listening negative payments on my credit report for a vehicle I have never seen nor have any ownership of. Now it 's list repossessed on my credit report which makes it very difficult for m...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 18, 2016 - I made a payment arrangement with my loan company. There was a tow truck driver sent to repo the vehicle after that was done. I made the arranged payment and gave him the conformation. He said ok pulled his truck away from my vehicle and allowed my husband to proceed to leave with the vehicle. He then stayed in my driveway and when I went out to check he yelled that my payment was no good. When I tried to show him the confirmation he put his hand in my face and said " I am done with you '' he then ran to his truck while yelling " I am having your husband arrested for grand theft auto ''. He pr...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

February 4, 2016 - I bought a car and was financed through credit acceptance lender in - in -, NY. About 3 months after purchasing and making my payments on time, I was leaving from work and the vehicle did not start. When I called credit acceptance they told me I owed them $100.00 but could not give me details as to why I owed, and told me that the car was disabled until u paid it. This was the beginning to my problems and I was paying $450.00 for a - -. As time went on and I continued making my payments..there were times in which I did not get paid until 3-4 days after car payment was due, and ...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

February 3, 2016 - My account I had with Credit Acceptance was paid in full on - 2010. It is currently being reported as " charged-off '' and a " collection '' account on my - credit reports. ...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

February 3, 2016 - My dealer made me purchase their extended warrant and GAP insurance. I do not need or want it. ...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

January 31, 2016 - I purchased my first car on -/-/- and financed it with Credit Acceptance Corp . I made my payments online on time in - and - - using my debit card. On - - I was in an accident and immediately filed a claim. The car is a total loss. When I tried to make a payment on -/-/- the payment was declined with no explanation. I tried several times without success. I called the company on -/-/- and was told more than likely the insurance company had taken care of the loan. On -/-/- I called the Credit Acceptance because the insurance company was still wa...

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