Credit Acceptance Corporation Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Credit Acceptance Corporation Consumer Loan department,

Vehicle loan Problems when you are unable to pay North Carolina

I am once again having a issue with the way that this finance company handles accounts. I have a vehicle loan with this company and it seems that they are more interested in taking car back than assisting customers. I have had this loan and worked very hard to get my account caught up. Once it was caught up I was injured at work and needed to miss payment while waiting for short term payments to start. I called to see if my payment can be deferred to the end of my contract or held for a month until payments started and no one at company was willing to help. The only reply I get from them is that my car will be shut off and picked up.

Credit Acceptance Corporation customer in North Carolina
Oct 21, 2016

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

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