Credit Acceptance Corporation Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Credit Acceptance Corporation Consumer Loan department,

Vehicle loan Problems when you are unable to pay New York

I currently have a auto loan with credit acceptance since - of 2016. It seem like they use bullying tactics to get their payments. I went to a In my opinion fraudulent scamming auto company to purchase a car in - of 2016. When the told me I was approved they told me it was through credit acceptance. The never explained to my credit acceptance billing rules and regulations. They were instructed by credit acceptance to put an device I. The vehicle so credit acceptance can shut the car down when I payment was not received. During the time I first got the car I was working. Now I have a - that has me on temporarily - and payments comes twice a month which only comes out to $ - monthly. I have called credit acceptance explain to them what 's going on and let them know my situation but they do n't even seem to care about a - person all they want is their payment. Which I understand I do have the vehicle and it must be paid for. But if I 'm explaining what my situation is and is making payments when ever I receive my check they wo n't give me any leave way. There has been a time I was going for medical treatment and missed out on it because credit acceptance activated the device in the car which prevents it from shutting on for - - and some odd dollars that was n't paid. So it seem to me a person facing a life or death situation does n't mean anything to them more than their payments. They need to stop their bullying tactics and try working with their customers. If it was n't for that car being my life line I would just let it go. Like I said - had that crooked car dealership let me know about this I would have never agreed to accept or sign off any loan agreement with credit acceptance

Credit Acceptance Corporation customer in New York
Jan 19, 2017

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

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