Credit Acceptance Corporation Complaints

Credit Acceptance Corporation consumers have reported over 370 official complaints. Out of the 370 consumer complaints against Credit Acceptance Corporation, 18% were disputed by the consumer (i.e. the consumer was not happy with how Credit Acceptance Corporation responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against Credit Acceptance Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.

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New Credit Acceptance Corporation Consumer Complaints


CREDIT ACCEPTANCE CORPORATION Debt collection false statements or representation attempted to collect wrong amount

April 17, 2017 - I previously had a vehicle with this company. The vehicle was paid for by insurance however this company after a few months reported that I stilI owe $140.00. I recently sent them a letter asking for proof of balance. They sent me an unclear printout of transaction corrections that they made on their end with no detailed information. I am requesting proof the of the insurance check and warranty cancellation information. If this information can not be furnished. I am asking this account be deleted from my report....

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

March 5, 2017 - This is what happened. I had been leased for a car back in - -. I did n't know know anything about the creditor nor the bank that the dealer had done my loan account and amount for the loan I was asking for. I have never had the copy of the contract for the vehicle or loan. All I was giving was the application I did n't fill out. It was all electronic and electronically signed by the dealer. Until - - I was barely able to make the payments. I looked over the paperwork that the dealer had given me and the only thing correct on the application for the car loan and for the vehicle was...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 20, 2017 - I purchased my vehicle from Credit Acceptance Corporation in - 2013. I recently fell behind on my payments by 45 days. On - - around - - -. they repossessed my vehicle. I was supposed to be notified by letter 24 hours prior to this according to NY State law. The person who picked up my vehicle said to give him a call when I paid and I could pick it up after the loan company sent a release. I called Credit Acceptance immediately and was told I owed $670.00 ( - payments plus late fees ) I made and arrangement to pay on - -, which I did ( less than 48 hours later ). I...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 19, 2017 - I was 15 days late on my car payment and credit acceptance took my car in - illegally without sending me any notice that they were going to do it, I called credit acceptance and asked them why did they take my vehicle. They said because I had a late payment and that they have a right to pick up the vehicle when it 's a late payment. I went and got my car back the same day, I had to pay towing, storage, and a repossession fee as well as the 15 days that I was late, plus the payment that was coming up before the due date....

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 17, 2017 - I had an account with Credit Acceptance the vehicle was repossessed in -. The balance was paid via settlement back in - -. The company agreed to the payment and accepted it. Since I paid them. They have been reporting inaccurate information on my credit report. They refuse to return my calls. They are now reporting a made up collection balance that I do not owe and maliciously messing my credit up. I have no recourse but to beg for your assistance....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

February 16, 2017 - I had my auto loan set up on auto draft since the time I opened my account. Apparently in - of 2016, Credit Acceptance started having a problem with my auto draft. They did not notify me of the problem until - of 2016. By that time, my auto loan had reported 4 straight months of delinquency. I immediately paid them all of the payments, and we corrected the auto draft problem together. Now, Credit Acceptance will not correct my reported pay history, even though they did not even notify me of a problem with my payments being processed....

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

February 15, 2017 - On -/-/-, I purchased a - - - for $12000.00. I was told that I had to put $2000.00 down and then only pay a balance of $10000.00. I was never told that there would be interest. I was told the monthly payments would be $330.00 per month. I signed many documents but I was not provided with a copy of any of the documents. I then received a payment booklet in the mail from Credit Acceptance - and discovered that there were 60 monthly coupons for $380.00 each ( $22000.00 ). That totaled $24000.00 ( coupons plus my $2000.00 down payment ) for a - year old vehi...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

February 10, 2017 - On - - I requested a 10 day pay off letter from credit acceptance so I can refinance our car. At that time the payoff amt was -, it expired. Today I call for a new letter now the payoff amt is -. How can the payoff amt go up when a payment was made in - 2017 -???...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 10, 2017 - I called in to get a payment arrangement set up on my account and spoke to a representative by the name of -. He was extremely rude and very hostile during the entire conversation. He kept asking questions like why I was n't able to make my payment on time, that when I signed up for the loan I agreed to make the payment on time, etc. I explained to him that I paid majority of the car note and that the automated system gave me until -/-/-, that I needed until -/-/- which was my pay day to make the payment because I did n't want to fail the payment arrangement. All I needed was 3 da...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

February 4, 2017 - In - - I went to - - and began a purchase of a - - -. I called Credit Acceptance - Company concerned about the loan and asked if certain things were legal. I even questioned the blue policy of financing a vehicle over the blue book value. The gentleman on the phone said that vehicle was worth the amount that was financed. I financed - for a vehicle that was only worth at best - or - - dollars. After I signed, the contract I found out that the vehicle blue book was below further below for my specific vehicle and that there was a vehicle recall. hazard of rear...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

January 26, 2017 - Credit Acceptance Corporation is reporting my account status to keep my account as a negative account with the - credit reporting agencies ... On my credit report dated -/-/- it shows that Credit Acceptance Corporation reported my account as " Paid in full '' was a collection. However as of today 's date -/-/- my credit report shows account is now past due with a balance of $8600.00. Also by Credit Acceptance Corporations own Monthly Reporting to the credit reporting agencies and the paperwork they provided me they claim that my balances were - amount and the amount t...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

January 24, 2017 - I sent in a - dollar check for a lump sum payment to be applied to the principal only not the intrest and I wrote this on the check. Now that I am refinancing they told me that I do n't have to make a payment until -/-/- but when I refinance I should not loose the - dollars I put down....

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Credit Acceptance Corporation Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

January 23, 2017 - Credit Acceptance Corporation funded and servicing a joint account that was produced at - - - in the amount of - after we left the dealership on -/-/2016. Credit Acceptance Corporation was notified of the incident and failed to investigate. Credit Acceptance Corporation stated due to pending litigation they will not respond ; and continue taking unauthorized payments from a - - in - Maryland...

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Credit Acceptance Corporation Debt collection cont'd attempts collect debt not owed debt was paid

January 22, 2017 - Credit Acceptance has continued to try and collect on an account that I was told by a representative from their company that I was no longer responsible for. Upon receiving correspondance from another representative from this company, they try to act as if now they never told me that I would no longer be responsible for the balance owed after I returned the car. They have also been engaging in some unethical practices such as removing the entire balance that I do not owe after I disputed this account and then went back and changed the amount owed to $3700.00. If i was verbally told that the ...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

January 20, 2017 - I do not think my loan company is properly applying my payments. I have asked multiple customer service reps for a history of my past payments and a breakdown of how my payments have been applied. I am repeatedly told that they have to mail out that information but I have yet to receive it. I think that my total and past due balance is lower than I am being told. They want me to make full monthly payments every 2 weeks and my balance does not seem to move....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

January 19, 2017 - I am writing regarding inaccurate information being reported on my - Credit Report by Credit Acceptance Corporation located in -, MI. My auto loan account with this company was included in a Chapter - Bankruptcy, which was filed -/-/2016 and discharged -/-/2016. Upon reviewing my - credit report after the bankruptcy discharge, I noticed that the company reported I " failed to pay '' -/-/-. My account was paid and never late prior to the bankruptcy filing. Additionally, I continued to make payments after the date of bankruptcy filing date. In the end, the vehicle was includ...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

January 19, 2017 - I currently have a auto loan with credit acceptance since - of 2016. It seem like they use bullying tactics to get their payments. I went to a In my opinion fraudulent scamming auto company to purchase a car in - of 2016. When the told me I was approved they told me it was through credit acceptance. The never explained to my credit acceptance billing rules and regulations. They were instructed by credit acceptance to put an device I. The vehicle so credit acceptance can shut the car down when I payment was not received. During the time I first got the car I was working. Now I have a -...

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Credit Acceptance Corporation Debt collection communication tactics frequent or repeated calls

January 18, 2017 - They keep calling from different numbers every week asking for money I do n't have. I 'm unemployed & have -. So I finally just stopped using my phone. Which I need to have in order to stay connected with family & doctors....

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

January 17, 2017 - Car was repossessed and was sold at a much lower amount and I 'm asked to pay the balance which should be much lower. Credit Acceptance charged a high interest rate for an older model car which ballooned the price of car....

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

January 17, 2017 - Around - -, - i purchased a - - - for the advertised price of roughly - -. i was told That Credit acceptance can not authorize me to purchase a vehicle higher than that price, and that after 1 years of on-time payments i can refinance and purchase a different car. When i contacted Credit Acceptance to refinance, they told me there is nothing they can do. Due to Credit Acceptance High interest Rate ( I currently Pay 23.99 % APR ) No one will refinance at $16000.00 loan for a car that is only worth roughly $6000.00. by time the care is paid off i will have paid over ...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

January 10, 2017 - - - stated contract was voided. Credit Acceptance Corp on -/-/2016 opened an installment account without my consent through - - -. I was unable to provide deposit in the amount of $1500.00 as required to include paying off - red flags on my driver license. Dealership would not accept a promissory note. Credit Acceptance Corp et al - - stated contract was purchased on -/-/2016 by a third party. Again, on -/-/2016 Credit Acceptance withdrew monies without authorization. All authorizations were revoked associated with that account....

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

January 6, 2017 - I bought a car from - - on -/-/-. The vehicle purchased was a - - - with - miles. I drove the car home and it stalled on me and was hard to restart once I made it back to my residence. Once I got it restarted it drove a bit but was hard to restart once I shut it off and tried to crank it up again. The next day it barely cranked over after numerous attempts it finally caught. I received a call from the lending bank ( Credit Acceptance Corporation ) and they wanted to verify my information before funding the deal. I did not verify my information with them because of th...

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Credit Acceptance Corporation Credit reporting incorrect information on credit report information is not mine

January 6, 2017 - Credit history request- never authorized, company not recognized...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

January 4, 2017 - Received a letter from the company stating my dispute was frivolous and I explained that this debt is not mines....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

December 29, 2016 - I had this car payment and was never late for - years. In year - I ran into hardship and moved to a different state due to a domestic voilance situation. After being back the car was repossessed. I was able to borrow money to get the van back. Mean time I was diagnosed with - and been going through - and - treatments and been doing my best to pay the payments. There were times I would call the institution and was not able to reach anyone after calling cause being on hold for hours, or even not able to get a ring tone. So it was not let even through all that has been going on wit...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

December 21, 2016 - I purchased a - - - from - - of - - on - -, - and they obtained financing for me from Credit Acceptance Corporation. I made my first payment in - of - after receiving my coupon booklet from Credit Acceptance Corporation ( CAC ). CAC had also contacted me prior to this via telephone to confirm my information, address, payment amount, etc. Then, at the end of - -, I received a letter from CAC stating that they were cancelling my loan at the request of - - -. They gave no reason why and did not offer any alternative or other information. On - ...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

December 19, 2016 - In - I financed a - - - - - from Credit Acceptance Corporation. On - -, - a district court judge in - -, -, through a civil court proceeding, awarded aforementioned - - to my ex fiance, - -. She was ( under civil contempt of court ) to refinance the vehicle, and assume any back payments. - - failed to do so. In - of - the vehicle was repossessed from her residence in -, -. Credit Acceptance Corp then attempted to sue me in - - - via a third party collections Law office ( - - - and -. ) I was living in the St...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

December 15, 2016 - This account surpposeto be close sine - however the creditors been taking money out of my pay check....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

December 2, 2016 - Hello i applied a loan from CAC credit acceptance Corporation for a loan on a car at - based on my credit score, i being a first time buyer was unaware of the consequences with CAC, after the purchase of my car with in the first week my car was involved in a accident - which i was n't at fault with and was considered a total loss, i reported to - on the same day on the site of the accident at the time of the incident and took care of the issue i have n't even received my license plates, and CAC was also notified with this incident and has still reported a late fee which i did n't have...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

November 29, 2016 - When I purchased a vehicle from - - in - NY, I paid $5000.00 as a down payment on a vehicle that cost $10000.00. The remaining balance was to be financed and paid in 1 year. The amount financed did not reflect the down payment and the amount financed was not the price that was agreed upon. The numbers were modified without my approval or consent. There is a huge discrepancy in the amount agreed on at the dealer and what the finance company had....

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Credit Acceptance Corporation Consumer Loan shopping for a loan or lease

November 28, 2016 - Dear Sir, as an - who legally leaves in - Ohio since -, I feel very frustrated today by the fact that a bank and a car dealer company, Credit Acceptance and - have made me sign an agreement to finance my car. Initially, the car was around 12,000 . Because my credit was bad by then ( I was not familiar at all with the credit score in -, having been here for only 2 years ), I made a deposit of - - Credit Acceptance financed the vehicle for me, a -. I have been regularly paying - $ every month for the past 2 years. When I checked with Credit acceptance how much I still ...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

November 27, 2016 - As of - -, 2016, I went to - of - -, NJ to purchase as used vehicle. I was introduced to the - - vehicle that I am currently driving now by - ( the dealer ), he introduced the vehicle as one with no problems, and WITHOUT AN " AS IS STICKER " on the vehicle, implying that the vehicle would be under a form of warranty. As of - -, 2016, I went to the dealership to fill out the forms to purchase the vehicle with the manager, and I was swarmed with documents that I had to sign, but later I realized that there was no CAR FA- document to give a history of the condition ...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

November 25, 2016 - Credit acceptance need to not make me responsible for any payments once my dad passes. The car is in his name....

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

November 19, 2016 - A couple years after I noticed a car loan on my credit report that I never signed for. In the last 3 months I 've disputed this account multiple times and can provide certified copies if needed and nothing has happened. I just keep getting " verified new information below ''. I found your site from a friend that had similar experiences with the credit bureaus. I want this item off of my credit reports immediately. They are seriously affecting my credit score....

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Credit Acceptance Corporation Debt collection communication tactics frequent or repeated calls

November 17, 2016 - If payment is late, the company calls every day at least - times a day until payment is made. The company has even called at - to collect debt....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

November 10, 2016 - My truck was totaled due to a vehicle fire and the insurance company paid the finance company for the truck. The next day after receiving the insurance check, they sent the remaining balance of $400.00 to the collection agencyou which essentially hit my credit. They did so without informing me of the balance or giving me the opportunity to pay the balance....

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Credit Acceptance Corporation Debt collection cont'd attempts collect debt not owed debt was paid

November 1, 2016 - Accounts Account Name Account Type Open Date Status Balance CREDITACPT Auto -/-/- Closed $300.00 Account Details Last Reported -/-/- Creditor Name CREDITACPT Account Type Automobile Account Status Closed - Derogatory Opened Date -/-/- Closed Date -/-/- Limit - Term 42 Months Monthly Payment $250.00 Responsibility Individual Balance $300.00 Highest Balance $7100.00 Payment Status Collection/Charge-Off Worst Payment Status Unknown Date of Last Payment -/-/- Amount Past Due $300.00 Times 30/60/90 Days Late 0/0/0 Remarks Payment after charge off/collection Retur...

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Credit Acceptance Corporation Debt collection disclosure verification of debt right to dispute notice not received

October 23, 2016 - So-called Creditor is in direct violation of FDCPA, FCRA and has not supplied - / - -....

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

October 21, 2016 - I am once again having a issue with the way that this finance company handles accounts. I have a vehicle loan with this company and it seems that they are more interested in taking car back than assisting customers. I have had this loan and worked very hard to get my account caught up. Once it was caught up I was injured at work and needed to miss payment while waiting for short term payments to start. I called to see if my payment can be deferred to the end of my contract or held for a month until payments started and no one at company was willing to help. The only reply I get from them is th...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

October 19, 2016 - I am late with my car payment. I called Credit Acceptance Friday - -, - and made a payment arrangement for Friday - -, -. I explained to the repersentative that I had just started woring full time and would get my first check on Friday and I could make the payment. Today I went to drop my daughter off and my car would not start. I called Credit Acceptance and asked if they disable the car and was told they did not. I called 3 times and each time the rep acknowledge that I had a payment arrangement for Friday and asked me if I wanted to make a payment then. I explained why was...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

October 14, 2016 - I obtain a auto loan from Credit Acceptance in the year - around -. I was never late on any payments, all my payments were on time. - - my car was impounded by - Police. I contacted Credit Acceptance and informed them of the situation, they informed me to contact their repossession department. When I spoke with them they informed me they will retrieved the vehicle and incorporate the amount into my payments. My payments before the impoundment was $300.00 after the adjustment my new payments $450.00 due on the - of each month starting - -. On - - I made the ful...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

October 12, 2016 - Bought a - - van from - - -. The van was defective- kept breaking down. Had radiator fluid in the transmission ( This is an impossible thing to fix, as I have read ). I GAVE BACK THE VAN. ( it 's been branded as 'repossession ' ) I told them WHY we were giving back the van- it was unusable, it was dangerous, since it had a propensity for breaking down in the middle of the street with no warning, IT WAS UNrepairable. Credit Acceptance took back the van, was told about it- and expects to be paid for the *loan*. Basically, they took back merchandise, resold it, and still expect mon...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

October 11, 2016 - I have an auto loan with Credit Acceptance Corporation. I advised the company that I am unable to make my payments on the - of each month and needed to change it to later in the month so that I can pay my rent and other bills on time. I was told the due date ca n't be permanently changed but I can request a due date adjustment each month if I need one. I have been adjusting my due dates a day before they are due to ensure payment is receive on the adjusted due date. I recently received a call from the company stating that I have 2 months of late fees for the last two payments I was allowe...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

October 10, 2016 - I GOT MY CAR FINANCE FROM CREDIT ACCEPTANCE ON - - .I HAVE MADE PAYMENT TO CREDIT ACCEPATANCE ON - - - - 2016 - - 2016 - - 2016 AND RECENTLY ON - - 2016. THEY SENT ME A TRANSACTION REPORT THAT SHOWS MY PAYMENT THAT I HAVE MADE SO FAR. WHICH INCLUDE NEW CAR LOAN SET UP ON MY CREDIT REPORT AS - - 2016 AND PAYMENT THAT SHOWS FOR -, -, - AND - BUT NOT THE - PAYMENT SINCE I MADE A PAYMENT IN - AND THE TRANSACTION REPORT IS DATED - - 2016. ACCORDING TO THE TERM OF MY CAR LOAN. MY CAR PAYMENT ARE DUE BY THE - OF EACH MONTH WHICH I H...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

October 5, 2016 - First ; this bill has been on my credit report since -. I would like to have it deleted from my credit report. Note previous credit report listing this account. Second ; as a resolution, I voluntarily returned the vehicle and requested and outstanding balance and detailed breakdown of costs ( profit/loss ), after the vehicle had been auctioned or resold. I requested this information -. I received no response and the bill still remains at the same balance of $3700.00. A few years ago, they attempted to garnish my wages....

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

September 22, 2016 - I encounteted this business on -/-/-. - was my salesman and - was on finance. I was told and showed the vehicle being -. The contract was done via computer and - showed me a deal for - with a down payment of -. After electronic signatures was obtained - was printed and placed in a sealef envelope. I was contacted by - and advised to call Credit Acceptance to verify residency and they quoted me figures that sounded quite foreign to me. So i called Credit acceptance and advised them that i did not want to verify at this time and allow me to contact the dealership...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

September 15, 2016 - This complaint is to accompany my previous complaint regarding - - - here in Wi. In addition to the loan packing and material misrepresentations made during the transaction, I want to make it clear that when I gave my financial information I thought I would have opportunity to do my own application for the auto loan so I could read the terms. Everything was printed up, filled out and decided before I ever entered the finance office. I DID object to the ancillary products but was told the warranty and gap insurance were required by the lender. POINT BLANK. This is evidenced by the fa...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

September 3, 2016 - In -/-/- I voluntarily returned my car to my creditor. I was sent a notice from the redemption department on - - to see if we could work out terms for me to get my car back, we could not come to terms on this matter. I never received any information on when or where my car would be sold or that it would be sold. Then on - - I received a letter of Disposition of Repossessed Vehicle. The letter stated that the car had been sold and that there was a deficiency of -. In there calculations the started with a balance owing of $9200.00, and that they sold the car for $2600.00,...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

August 17, 2016 - Here are my concern, I am upset and annoy that Credit Acceptance would not understand my problem. I explain to them that I am victim of flood that hit state of South Carolina in - -. Because of the flood, it is the reason I am have trouble making payment of my auto loan. This flood damages my home and also put me out of work for few months. Now I had this auto loan since - - and always made my monthly payments on time and more than what is asked to be paid. My monthly payment is $280.00, but I always made $300.00 monthly. On Friday night I made a payment of what is owe leaving ...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

August 15, 2016 - I owed credit acceptance about $7000.00 for a car loan. They took me to court and everything got settled and the judge ordered me to pay - % of my gross income every week until the debt is paid off. They are not to contact me anymore or to harass me over the phone. Since the Judge gave his judgement, credit acceptance has still been calling me, harassing me and they are now claiming to be the United States government. I have changed my number several times and they still find me and claim to be the United States government or a representative from the student loan forgiveness program seek...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

August 13, 2016 - My husband purchased a car and never received a call from this company for about a year and when he did he was one day late with the payment they immediately threaten to take action and called constantly every hour on the hour when asked to not call on certain days or hours that he was at work. We have filed an insurance claim on our car due to $800.00 in damage and the day that we left the dealership we had issues with the car they did n't want it back because it was their car. Now we 've had problems ever since. Credit Acceptance has been harassing us since we filed a claim for damage and ...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

August 10, 2016 - I purchased a - - - on -/-/- that was sold as a " Certified Pre-Owned '' from - in - -, CO. The only finance company they said would work with us was Credit Acceptance Corporation with an interest rate of 18.99 % but could refinance it after a year. I do n't have enough space on this page to go into all of the fraudulent and horrible things that have been going on with this company but THEY are corrupt and need to be shut down! I needed a car so we did it. I asked for the - and was told they would give it to me once the finance paperwork came back due to having to...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

August 7, 2016 - I got a loan for a truck in -, -. Even though I was told the truck was still under warranty, a warranty in the amount of - was placed on the loan of the truck. During the first part of the loan, I attempted to use the warranty but no one would accept the warranty. When I informed the lender, no action was taken. In -, after filing a complaint with Michigan -, the lender provided me with a number regarding the warranty. I contacted them and sent a letter in getting it off my loan. It was - -, - it was finally cancelled. they only gave me - of the warranty. I know they...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

August 5, 2016 - Finance company reposed my car claiming my payment was $70.00 short now I must pay tow fees of $250.00 this is after being told by their employee in -/-/- that I only needed to pay $ -then and another - which I did because I was late with the payment by 3 days. Now when I call back speaking with - different employees ( -, -, - ) I get - different amounts that I need to pay to get my car back. When I ask for it in writing because of the different amounts they do not send anything in writing....

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

August 3, 2016 - On - - my vehicle was involved in an accident. I notified Credit Acceptance of this and continued to check back in with them to keep them updated on the situation. I received a call on - - from Credit Acceptance and they requested payment which was not due to - plus towing fees because they stated I abandon the vehicle, therefore they went and got it and charged me with the fees. First, I never abandon the vehicle I have a paper trial with the company from the day that this begin and has informed them of every action that I am taking. For the last month they have stated that bec...

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Credit Acceptance Corporation Consumer Loan shopping for a loan or lease

July 20, 2016 - In - - I was looking for a cheap vehicle to purchase when I received my yearly income tax refund. I came across a small used car dealership near my home here in -, - called - - - - of - - - - -. -, - -. ( - ) -, ( - ) -. The Business was owned and operated by Both - - and - - who also owns - - at - - - -. -, - -. I had found a Small AWD - Suzuki Aerio Sx vehicle that was on there lot.. A verbal agreement of - was what the dealership wanted for this little car. However due to my income tax o...

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Credit Acceptance Corporation Consumer Loan problems when you are unable to pay

July 8, 2016 - Im still trying to figure out the fees charged by this company and how my payments are applied. I was on a payment arrangement to make payment for a pass due amount. an amount that the company was saying was 4 months past due even though I make a payment every month. My car was repossesed even though I had arrangement to make payment. I was quoted an amount that was due to get vehicle back and a total due with repo fees. Once I paid the amount to get vehicle back I was told another amount. They said that they added a " Key Fee '', for a key that I did not receive when I picked up vehicle. I wa...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

July 7, 2016 - I purchased an ( Infiniti F-35 - ) from a car dealer called - located in -, -. During the contract signing, everything was signed digitally on their computer system. After signing the contract, they only gave me the printed copies of the extended warranty 's documents and told me that their printer suddenly developed fault and promised to print and mailed it through - by the following day. During this transaction, I made a down payment of $4500.00 to the dealer, and the signed contract was supposed to be : Vehicle Price = $ -+ Extended warranty = $ -+ Taxes and others =...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

June 18, 2016 - I purchased a car in 2000 and it got repossed by Credit Acceptance Corporation - MI.This company waited 16 years later to take me to court and got a default judgement against me.I was unaware of any court date because the company sent all my stuff to the adress from 16 years ago.iI got a call from my bank saying my account was frozen so I called the number and it was Credit Acceptance lawyers telling me I owed - on a - dollar car the rest of the money she said was interest and late fees and it was still incurring.I did a little research and found that car loans in the state of Michiga...

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Credit Acceptance Corporation Consumer Loan taking out the loan or lease

June 3, 2016 - I purchase a vehicle from motorama auto dealership in - of - within 30 days I had tire problems and half of my Dashboard lights went out. It was during this time that the owner of the company told me that he never touch the tires ( Which I do n't believe because they were brand new ) But he said he put a Engine in it which he did n't tell me when I bought the car. 2 months ago the engine started to knock and the Alternator went out a month ago. The dealership said when he bought the engine it had a month warranty. And quoted me - plus the cost of the engine. I am still making payments...

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