Review and analysis of over 51 International Money Transfer complaints against Citibank
Citibank consumers have reported over 51 official complaints related to International money transfer. Out of the 51 consumer complaints against Citibank, 14% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 22% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citibank Money transfers wrong amount charged or received March 30, 2017 - I have an account with both Citibank - and Citibank NA. On -/-/-, I initiated an international wire transfer from Citibank - worth - from my personal account, to my Citibank NA account. Fees : - ( debited from my bank account in - , NOT THE BALANCE ) Rate : - for - Balance : - Incoming international wire transfer fee : - Expected Balance : - However, the balance credited to my account was $9900.00. It seems that an additional fee was levied. I am 100 % sure that Citibank - did not charge any other fees because the balance sent was exactly the figure ... |
Citibank Money transfers fraud or scam March 27, 2017 - - wire transfers were sent from my Citibank savings account in -, - & - totaling $80000.00. Citibank 's fraud department contacted me on - after the last transaction was made. I was notified on - for a $3000.00 purchase made using the Citibank credit card. It was not our purchase the card was cancelled and we received new cards the following day, but no one monitored the other accounts during the same days for fraudulent activity until the account was empty. - from Citi 's wire department made it clear today that they may not be able to recover the funds and Citibank i... |
Citibank Money transfers wrong amount charged or received March 23, 2017 - I sent money to my mother 's account, from - to -, and she never received it. This happened more than 2 months ago and Citi Bank still " ca n't find my money '' and is not giving my money back.... |
Citibank Money transfers fraud or scam January 23, 2017 - I thought I was doing a personnel favor for my CEO. I was sent a spoof e-mail in my companies mail box. I was defrauded on -/-/2016 for an amount of $55000.00 US. I can send the corresponding - e-mail along with correspondences with Detective - - of the - Police Department - ( - ). Money WIRE was sent to Citi Bank, - - - -., -, CALIFORNIA, UNITED STATES, -, BANK ID - -... |
Citibank Money transfers money was not available when promised January 14, 2017 - I transfer my Money from City Bank on -/-/2017 to my account in - i have my voucher, It says the money will be on -/-/2017.however it never arrive to my Account in -. i have to pay bills and i really neddd your Help. Please could you inform to the encharged People. My Id as a - is - -... |
Citibank Money transfers other transaction issues December 20, 2016 - Employee Name : - - Recipients : - - ( self ) Recipients Bank : - - - - Confirmation Code - Date Deposited -/-/2016 The questions is there any mistake in my personal details as why this deposit has been refunded back to my - by CITI Bank. The - other transaction I made on the same day went through. as of this moment I have n't heard nor received any return from the - transaction I made Which is the recipients - - ( - ) and - ( - ) - as well. Please kindly enlighten me of the real status of this transaction. Respectfully Your ' ... |
Citibank Money transfers other transaction issues November 1, 2016 - - Money Lost for ever -/-/2016, an international wire transfer for $6000.00 was sent to a citibank -, with an outgoing confirmation number : -, after more than 16 Business days and the money never arrived I called the bank on -/-/- and I did a recall of the money, and I asked them to trace the money, it has been more than 2 Months now, and I called almost every single day including the branch manager called - ' at this number -, and all they said is that they do n't know where is my money and that posible the money is lost for ever. and I will never get it back.... |
Citibank Money transfers other transaction issues October 26, 2016 - To whom it concerns, I would like to file a formal complaint against Citi Prepaid Services, regarding an outbound manual money transfer made on -/-/2016. The transfer was never delivered to my partners - account with -, and also was n't delivered to the intermediary bank, - -. We have been told by Citi Prepaid that the transfer left our account and should have been received on -/-/2016. Over a month ago Citi Prepaid informed us it was being elevated to their own personal investigations department and that we would hear from them regarding the status of our investigation. ... |
Citibank Money transfers money was not available when promised October 26, 2016 - Dear -, Complaint against CITIBANK, -, hold client 's money which was wired from - to - more than fourteen days and did n't forward money to final beneficiary me - - account - - -, -. Further more, CITI Bank never forward money to my account - - -, sender recalled money back and CITIBANK will charge money to sender for recalling money back and may takes another 10 days.It is very ridicules and very bad practice. The sum of - $5500.00 with all charges paid upfront was transferred on - - - by - Bank, - to my account with the - - ... |
Citibank Money transfers money was not available when promised September 20, 2016 - I am filing a complaint regarding an International Bank Wire Transfer. On -/-/2016, I directed my bank ( Citibank ) to Wire Funds to a colleague in -. The funds were not deposited into the account identified in my bank wire instructions. I notified my bank of the missing funds within 72 hours and they have attempted to contact the recipient 's bank ( - ) thru the - system for information on the disposition of the funds. - has failed/refused to respond.... |
Citibank Money transfers other transaction issues August 11, 2016 - I have a savings account with Citibank - and also with Citibank -. I needed to transfer money to that country and customer service chat agent in - recommended me to do a Global Transfer. I followed his advice and instructions and on - - sent - - from my savings account in - to my account in -, however the operation could not be completed in - and was rejected and reversed. The office in - gave me notice of it and also the reference number - as constancy that the global transfer and the - - were reversed back to the sender in - ( myself ). Until her... |
Citibank Money transfers incorrect/missing disclosures or info August 11, 2016 - I sent money to my friend in - but by mistake I sent to a wrong bank. It happend on -/-/2016... |
Citibank Money transfers wrong amount charged or received June 21, 2016 - I am a - citizen. I do have a fund of - with the CITI-Bank. Because of the new - rules the bank asked me for the transaction of this amount to pay - .I have payed this amount. The Bank asked me after this payment to pay another - for the transaction. This procedure seems very strange to me. I have the suspicion of a fraudulent procedure... |
Citibank Money transfers fraud or scam April 8, 2016 - We are dealing with - companies, - - - - - - - - -, - - ( - ) - - - and -, - - - - - - -. - ( - - - - Banks - Contacted by - -. back in - 2015 to resell our timeshare which we checked on with - State of -. - a nd - - in - Both companies checked out? Well after signing sales documents numerous times and us wiring $39.00 to escrow we now believe we have been scammed? Have a full file with all contracts and wire reciepts ect ... that can be furnished. Still they want more money a... |
Citibank Money transfers wrong amount charged or received November 18, 2015 - Hi, I remitted money through ach to my - account. They give ref # - and credit my account. So I transfer money from my account to other bank. After few days they called me your account balance in negative and send same amount again. I called them, they said your check has been bounce and they make reverse entry and more than - as a penalties. I called so many times but they could not give solid answer.one said talk to your local bank.I went to my banker he said funds are sufficient and nobody demand for money.I again call today I said give me penalties amount back I will remitt money ... |
Citibank Money transfers other transaction issues May 8, 2015 - I wired money from my Citibank account in the - to my - account with a - Bank in -. After I made my wire transfer online and get the confirmation number, I was called - times from Citibank to verify my identification. After all these - calls, I was told that I had answered all their security questions and the wire transfer would go through soon and I just needed to wait here. Then I was called again by Citibank ( the lady actually hanged up on me ) that my online wire transfer can not get through, and I need to fly to another city ( - ) with Citibank branch to get my own m... |
Citibank Money transfers money was not available when promised April 29, 2015 - I made a wire transfer through Citibank to - in the amount of $18000.00 in order to purchase a land in - on -. It took almost 1 month and the fund was never received by the beneficiary. I got answers that the transfer takes up to 5 day,10 days, and 20 days ... every time I called. Citibank is supposed to contact me if there is anything wrong but they never did and instead, I contacted Citibank almost every week since the transfer was made. Citibank promised me that I will get full refund and fee if the transfer is not made. So the last time that I called them was on -. -, -/-... |