Citibank Money Transfers Complaint

Citibank Money transfers department,

International money transfer Wrong amount charged or received California

I have an account with both Citibank - and Citibank NA. On -/-/-, I initiated an international wire transfer from Citibank - worth - from my personal account, to my Citibank NA account. Fees : - ( debited from my bank account in - , NOT THE BALANCE ) Rate : - for - Balance : - Incoming international wire transfer fee : - Expected Balance : - However, the balance credited to my account was $9900.00. It seems that an additional fee was levied. I am 100 % sure that Citibank - did not charge any other fees because the balance sent was exactly the figure above. I called Citibank - and they indicated that an intermediary bank was used, which, in this case, was Citibank New York. My branch is in California. The charge in this case is $27.00 from what the customer service representative told me.