MoneyGram General Purpose Card Complaints

Review and analysis of over 1 General Purpose Card complaints against MoneyGram

MoneyGram consumers have reported over 1 official complaints related to General purpose card. Out of the 1 consumer complaints against MoneyGram, 0% were disputed by the consumer (i.e. the consumer was not happy with how MoneyGram responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MoneyGram resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New General Purpose Card Consumer Complaints


MoneyGram Prepaid card advertising, marketing or disclosures

May 25, 2016 - I sent - to a friend in Virginia to give to my sister because she needed the funds. Money gram took the money along with the fee from my card sent me a confirmation with a reference number to state the funds were ready in Virginia. When the receiver arrived she was told that the funds were not there and the number was invalid. I called money gram and after being hung up on several times I was told that they would refund $2700.00 ( including there fees ) in -4 business days. I explained that this was an emergency. They said no it was a scam area. I asked why did they remove the funds. I...

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