Review and analysis of over 17 Money Order complaints against Western Union
Western Union consumers have reported over 17 official complaints related to Money order. Out of the 17 consumer complaints against Western Union, 6% were disputed by the consumer (i.e. the consumer was not happy with how Western Union responded to their complaint) and 94% were processed in a timely manner. 12% of consumer complaints against Western Union resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Western Union Other financial service lost or stolen money order November 20, 2015 - Western Union is refusing to release funds of a money transfer and has given no good explanation other than " needs further validation ''. We, sender and receiver, contacted customer support repeatedly, even provided a letter from bank attesting that funds were released to WU on schedule - but not to avail. I attach the email from the money sender to WU with relevant details. ... |
Western Union Other financial service unexpected/other fees July 7, 2015 - When I deposited a Western Union money order into my checking account, it was not honored by Western Union. As a result I incurred $10.00 in fees from my bank. Further, Western Union stopped payment on the money order. When I called Western Union to correct this, the person I spoke to told me to send them a copy of the money order and the money order receipt. The person I spoke to specifically told me I would not be charged any fees since the money order was valid and the problem was not my fault. Even though I followed their requirements, They sent me a check for $480.00, and not the valu... |
Western Union Other financial service lost or stolen money order May 14, 2015 - Purchased a money order to pay my rent. Landlord returned money order stamped REFER TO MAKER ''. Contacted Western Union who stated that money order was cashed. I sent paperwork to Western Union to have money order traced on -/-/2015. Have not heard anything from them. ... |