Review and analysis of over 13 Fha Mortgage complaints against Gateway Mortgage Group, LLC
Gateway Mortgage Group, LLC consumers have reported over 13 official complaints related to FHA mortgage. Out of the 13 consumer complaints against Gateway Mortgage Group, LLC, 31% were disputed by the consumer (i.e. the consumer was not happy with how Gateway Mortgage Group, LLC responded to their complaint) and 100% were processed in a timely manner. 15% of consumer complaints against Gateway Mortgage Group, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Gateway Mortgage Group, LLC Mortgage loan servicing, payments, escrow account March 15, 2017 - For the past six years, I have had a mortgage with Gateway Mortgage Group, Loan # -. During my time with them, I have had several negative incidents occur which finally led to my decision to refinance with another company in order to drop them as my mortgage carrier. The refinance was completed this past - and the loan with Gateway was paid off on -/-/2017. Among the incidents that led to this decision was their general lack of customer service especially when I asked them if there were any options available to help me get my monthly payments back on track due to a change in my emplo... |
Gateway Mortgage Group, LLC Mortgage loan servicing, payments, escrow account January 12, 2017 - I financed my new home through Gateway Mortgage group. Everything has been okay the first few years until just recently. Back in - I received a check from my old homeowner 's insurance company ( - ) for the amount of $2600.00. This was odd to me so called -. They stated it seemed that they had been overpaid for the insurance from my escrow account, and were returning the amount to me as I had switched to a new company through my work. They stated there was no balance for me and that the money was for me. Still skeptical I called my new insurance company to see if it was needed to co... |
Gateway Mortgage Group, LLC Mortgage loan servicing, payments, escrow account March 9, 2016 - Just over two years ago our homeowner 's insurance premium was set to increase to almost double what we were paying due to wide spread weather in our area. We received the proposal of rate increase in the mail and began immediately searching for a new insurance company. We found a new insurance company and added them on to the escrow through our mortgage company. The mortgage company used our escrow account to pay the premium to the previous insurance company with the excessively high rate. We cancelled our policy with the old insurance company and the mortgage company told us that we should r... |