Review and analysis of over 18 Checking Account complaints against Investors Bank
Investors Bank consumers have reported over 18 official complaints related to Checking account. Out of the 18 consumer complaints against Investors Bank, 33% were disputed by the consumer (i.e. the consumer was not happy with how Investors Bank responded to their complaint) and 94% were processed in a timely manner. 22% of consumer complaints against Investors Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
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Investors Bank Bank account or service using a debit or atm card July 6, 2016 - Investors Bank in NJ changed the type of checking account I have without my consent because they said they eliminated my type of account. They did not give me 30 days advanced notice before this change took place. The new terms on the account began on - -, 2016 the letter telling me there would be a change was received within the same week. I have had my account for 8 years and was not charged by Investors Bank if I used an ATM that they did not own. Now I am being charged $3.00 for each of these types of transactions over -. In the first two weeks of this change I have already been... |