Nationstar Mortgage Home Equity Loan Or Line Of Credit Complaints

Review and analysis of over 178 Home Equity Loan Or Line Of Credit complaints against Nationstar Mortgage

Nationstar Mortgage consumers have reported over 178 official complaints related to Home equity loan or line of credit. Out of the 178 consumer complaints against Nationstar Mortgage, 26% were disputed by the consumer (i.e. the consumer was not happy with how Nationstar Mortgage responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against Nationstar Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.

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New Home Equity Loan Or Line Of Credit Consumer Complaints


Nationstar Mortgage Mortgage loan modification,collection,foreclosure

May 2, 2016 - I had a home equity loan with Nationstar for - and I defaulted and they filed to foreclose and I did n't want to lose the house so I filed bankruptcy and tried many times to get a modification well they finally did the modification but I originally had the home equity loan for 15 years well now they modified it for 40 years and I will have to pay back on - the house is only worth say - I do n't have access to this account via internet or website they claim because I am currently in bankruptcy and it 's really annoying me that I ca n't get any information on the website. They need to g...

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Nationstar Mortgage Mortgage settlement process and costs

April 18, 2016 - PLEASE ALLOW US TO ADD INFORMATION I LEFT OUT OF MY ORIGINAL COMPLAINT IN REFERENCE TO : Case number : - LENDER IS NATIONSTAR MORTGAGE LLC AND IS THE SERVICER - WE ARE ENTITLED TO ALL OF THE REQUEST FOR DOCUMENTS BECAUSE THE SERVICER IS ALSO THE ORIGINAL LENDER - - - - - - - - NATIONSTAR MORTGAGE - - - - - CORP***LENDER, NATIONSTAR MORTGAGE LLC - SERVICER - NATIONSTAR MORTGAGE LLC OUR LOAN IS IN THE NAME OF - - -, AND LISTED ON THE SEC GOV ONLINE SITE * - - Bank - - -, - - - -, ( LENDER ) AS PER NATIONSTAR -...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

April 15, 2016 - Nationstar Mortgage LLC Is my LENDER and SERVICER, I have an existing complaint filed with your office relating to - QWR letters I sent in - 2016 and - 2016 that was answered incomplete and when I filed a complainton your site you granted thier requested for another 60 days which would be 4 months worth of time all together to answer the start of the QWR letter dated, this - - th, which is well over the required 30 days to answer, I do n't think they should of been granted a total of 4 months, I sent the - QWR letters by certified mail return receipt requested and received th...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

March 29, 2016 - -/-/2007, we were duped by B of A on the terms of a - mortgage, which they " converted '' to a HELOC, effectively raising our mortgage rate by - 20 %. At this point, - effectually made our loan a " credit '', or " unsecured debt ''. The payment amount was unaffordable. We tried to obtain assistance, even enlisting our local Housing Assistance office. - process, including threats of foreclosure and harassing us and our children at our residence, forced us into declaring a Ch. - BK. Our court-approved repayment plan lists this B of A debt as unsecured debt, and it was discharged...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

March 26, 2016 - I have a 2nd mortgage with Nationstar Mortgage. My first was refinanced in 2014. I have been trying to refinance or modify this one for 2 years. Nationstar keeps telling me that the investor does n't participate in modifications and is n't willing to refinance. They refuse to help me or tell me who the investor is. Meanwhile, I have n't made a payment in 2 years and my credit is taking a hit every month. I 've been denied loans, credit, housing and jobs because of how this is showing up on my credit report. I 'd think the investor would like to get something rather than nothing. But, not one o...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

March 25, 2016 - THIS QWR LETTER SENT BY E-MAIL TO ALL PARTIES - -, 2016 - - QWR LETTER, - MAILED -/-/2016 WE HAVE NOT RECEIVED ALL OF THE - QWR LETTER REQUEST AND NOW SENDING THIS SECOND REQUEST. I DEMAND THE ANSWERS TO BE SENT IN WRITING BY -, MAILED DIRECT & NOT E-MAIL - ( NATIONSTAR MORTGAGE LLL, / - - - - - -, - - - ( lender ) SERVICER : NATIONSTAR MORTGAGE LLC - - - - - -, - , - - ATTENTION : - - -. LLC - - MARKET -, - - -, -, DE - This letter is a " QUALIFIED WRITTEN REQUEST '' in complia...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

March 10, 2016 - the ins funds and funds from the trustee are not being posted to my account while i have completed the forms nation star has requested me to complete to have the funds posted. i requested a payoff and the amount i was a fraud amount the pay off is showing - i was told they would not post the funds to my account at all that they would use these funds for other charges .. there are no other charges on this account as the entire amount was in bk - from spring leaf ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

November 10, 2015 - Nationstar Mortgage has not issued a subordination agreement which they are required to do. The client qualifies for a new first mortgage and needs a subordination agreement from Nationstar for his 2nd mortgage so he can refinance the 1st mortgage. - - will save over $200.00 by refinancing. We sent the request on -/-/2015 and followed up with other required info on -/-/2015. We have not received anything yet. ...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

October 14, 2015 - Nationstar Mortgage has not correctly credited the payments that I have made. Now they are charging me late charges due to an error that they made on - -, 2015. I need to get this taken care of now before I lose my home. Please help. ...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

September 30, 2015 - Nationstar acting as the Servicer of this mortgage has failed to meet all of its requirements under HBOR and is attempting to illegally foreclose on my personal home by selling it at auction on -/-/2015. The direct violation of HBOR law is based on Nationstar Mortgage improperly and unfairly reviewing my loan modification request for relief. i have submitted a complete loan modification direct via fax and have been forced to resubmit the same package several times and i never get a single person to answer my questions honestly or directly. They always have hundreds of people pass of the ...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

July 9, 2015 - - originated - loans for this customer at time of purchase - years ago and is currently servicing only the - mortgage. The - lien with loan number - was sold to - then to Aurora Loan Service which is no longer in business but their loans were transferred to Nation Star. I called Nation Star and they can not locate the loan at all. The customer has never had correspondence with the mortgage company and stated no payments were made on this mortgage. I would like to file a complaint against Nation Star Mortgage on the customer 's behalf and request that they release this -...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

July 6, 2015 - My wife & I held a primary mortgage with - and a HELOC with Nationstar Mortgage. We Refinanced ( which went very well ) maintaining - as our primary lien holder and drawing additional funds to payoff the HELOC with Nationstar as well as draw some additional money for home improvements. We closed - -, 2015 and received our check very early -. Upon closing, I cancelled recurring payments to our original obligation with - and with Nationstar. On - -, I received an e-statement from Nationstar that reflected my balance, plus - past due payment and - upcoming. Given we ...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

June 15, 2015 - Last year our mortgage company sold us to Nationstar mortgage company. It has been a nightmare ever since. Even though my husband makes the payments to this company, we don't understand why they are not putting it towards our account. Now a few months ago my husband had - so that left him without work or being able to pay to the mortgage company. We're still waiting for him to get on - He contacted Nationstar about this, and I'm not sure who he talked to but they said he was protected with the insurance to cover these type of things. Then a month later they tell him he's not eligib...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

June 9, 2015 - Nationstar Mortgage purchased my loan from - - and ever since the loan was taken over by them I have received numerous statements showing different amounts owed. My husband passed away -/-/- and my - was reduced by more than -. I am on a fixed income and this has made it difficult to maintain all of my expenses because of the funeral expenses and I am now running - payment behind on my mortgage with Nationstar. I applied for a loan modification to help bring my loan current in -/-/-. I was denied in - on the basis of not showing enough income to support a modificati...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

June 6, 2015 - My service provider - sold my mortgage loan to Nationstar in - of 2014. I have been having issues with the way they allocate my monthly payments to my account. The applied portions of the payment to principle and interest is not being done as it was with the former provider. I have also gotten statements that show no amount due for the months of -, -, -, - and -. - was the only month there was an amount due shown. When I called the customer service about it, I was told they would check it out and have it corrected. I sent an e mail to their research department and got a...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

May 21, 2015 - -/-/2015NO return call regarding follow up by lorena ... .. received in mail letter from nationstar harrassing me..signed with no personal sifgnature but a title of nationstar mortgage llc - loss miitigation department dated -/-/15 stating account is 51 days past due the letter return address - - - - - -, -i researched my bank accounts and payments were cleared as previous conversations and documentations in this timeline .... -/-/15 $370.00 and -/-/15 $350.00 both cleared bank! why the harrassing letter! -/-/2015- @ nationstar -she received...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 21, 2015 - I filed for bankruptcy and received a discharge in -/-/-. I had a second mortgage with - - -, which was listed on the bankruptcy schedules. Nationstar Mortgage has continued collection activities against me attempting to collect the discharged debt. Nationstar Mortgage has recorded this discharged debt on my credit report as late for -/-/-, -/-/- and -/-/-. ...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

April 15, 2015 - My spouse lost his job and we fell behind on our - mortgage. I tried on several occasions to get my mortgage modified to an acceptable rate but I have been told that I can not get anything lower than the 7.5 % interest rate that I have because my loan is n't backed by - or -. Since I am unable to modify or refinance my loan according to Nationstar, I would like to make payment arrangements since my family is helping us with the money to get the account current. I have left several messages for the loan specialist assigned to my loan but no one has returned my calls or left me a messag...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

April 13, 2015 - Nationstar Mortgage is sending foreclosure notices - we had to borrow against our house because of medical necessities and were charge 19 % interest on a $ 58K house. We got behind on our taxes but made a deal to pay them off with the City and met our payment schedule. Nationstar decided to go ahead and add that to our mortgage and pay the taxes off and add to the note. Then apparently we did not realize the full extent of a balloon note - seems like they went ahead and paid taxes off so we would owe them more in the end AND 19 % interest that the City would not have charged us. Plus insurance...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 7, 2015 - We paid our mortgage payment over the phone and the rep applied a different amount to another person 's account out of my bank account! Then they called to let me know that our payment had n't been made. My mortgage payment was $690.00, they took $1200.00 out of my bank account causing my bank account to overdraft and incurring $140.00 in bounced check fees. I called numerous times and got the run around several times until I threatened criminal charges. The rep even lied to me stating the recording said my husband agreed to $1200.00. I was the one who figured out they applied it to an...

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