Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Pennsylvania

Last year our mortgage company sold us to Nationstar mortgage company. It has been a nightmare ever since. Even though my husband makes the payments to this company, we don't understand why they are not putting it towards our account. Now a few months ago my husband had - so that left him without work or being able to pay to the mortgage company.


He contacted Nationstar about this, and I'm not sure who he talked to but they said he was protected with the insurance to cover these type of things. Then a month later they tell him he's not eligible. Since -/-/2014 all this company has been doing is hassling us and throwing foreclosure in our face. We sent them checks faithfully like I said until 2 months ago when hardship fell with my husband. But they have been threatening foreclosure even before this. I went to their website and it just appalls me the complaints people have with this company and they still remain operational. There is something very wrong with this picture and someone needs to do a thorough investigation on them. When there is this many complaints on one website that should be a red flag even for the Better Business Bureau.It's not like we're trying to get out of paying our mortgage. We will pay it. But we have to wait until the money starts flowing again. And this is the only company we're having problems with. But I feel threatening your customers every 5 minutes and calling - times a day is not a solution. They know our situation. But when you call them back no one seems to know anything and you get a person from another country just telling you to send money. The most unprofessional company I have ever dealt with in my life. If things can't be taken care of this way, I guess I will have to look into a lawyer because I feel companies like this need to be stopped. They're not here to help anyone. I feel that they want people to lose their homes because they know they'll make more money that way. Disgusting! And I know we're not the only ones that feel this way about this company. My husband and I are just totally fed up and this is one other problem he doesn't need on his plate at this time.