Review and analysis of over 2 Conventional Adjustable Mortgage (Arm) complaints against Stearns Ventures, LLC
Stearns Ventures, LLC consumers have reported over 2 official complaints related to Conventional adjustable mortgage (ARM). Out of the 2 consumer complaints against Stearns Ventures, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Stearns Ventures, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Stearns Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account October 28, 2016 - I have previously submitted a complaint about Stearns taking principal payments, and applying them to monthly payments ( interest, escrow ). When I have asked to have them reversed ( i.e. have the money put directly to principal as I had originally instructed ), I then got a letter saying I was delinquent in payments ( as my autodraft payment was pushed back when they got my check for extra principal ). I got a response from Stearns via CFPB saying that everything was fine, I was not delinquent and I had not been reported to a credit agency. I sent another check to go to principal in -, and... |
Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account March 19, 2016 - We are experiencing a very difficult time with the Stearns Lending LLC based out of -, VA. Stearns Lending ignores customer requests. They do NOT provide written confirmations or guarantees of service requests. ( Such as reversing their errors. ) If there is a late fee, they will continually apply late fee payments to the principle and will never mark an account as up to date. So your normal mortgage payments are seen by them as being underpaid. They will hold your payments and NOT apply them for a whole month and then take next month 's payment and pay off last month and say that the CUR... |