Review and analysis of over 4 Conventional Adjustable Mortgage (Arm) complaints against Valley National Bank
Valley National Bank consumers have reported over 4 official complaints related to Conventional adjustable mortgage (ARM). Out of the 4 consumer complaints against Valley National Bank, 25% were disputed by the consumer (i.e. the consumer was not happy with how Valley National Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Valley National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 25% resulted in non-monetary compensation.
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Valley National Bank Mortgage loan modification,collection,foreclosure December 7, 2015 - Valley National Bank informed me that the interest only period would end -/-/-. Payment to go from - to - ( or there abouts ). I sought their help in reaching a modification agreement and submitted their application along with all the income required documents. - - - communicated with me several times via email with additional requests or to communicate questions. On -/-/-, I received a denial of modification with a one line statement as to the reason : Sufficient income ... Using the same established means of communication, I requested a more elaborate explanation a... |