FNIS (Fidelity National Information Services, Inc.) Investigation Took Too Long Complaints

Review and analysis of over 14 complaints against FNIS (Fidelity National Information Services, Inc.)

FNIS (Fidelity National Information Services, Inc.) consumers have reported over 14 official complaints related to Investigation took too long. Out of the 14 consumer complaints against FNIS (Fidelity National Information Services, Inc.), 50% were disputed by the consumer (i.e. the consumer was not happy with how FNIS (Fidelity National Information Services, Inc.) responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against FNIS (Fidelity National Information Services, Inc.) resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Investigation Took Too Long Consumer Complaints


FNIS (Fidelity National Information Services, Inc.) Credit reporting credit reporting company's investigation investigation took too long

December 10, 2015 - I disputed info on my Chex System report back on -/-/2015 that was fraudulent it was due to ID theft, I have never had a bank account and Chex Systems in violation of the FCRA has NOT responded! There 30 days is up they must now delete all of the information on my chex system report! ...

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FNIS (Fidelity National Information Services, Inc.) Credit reporting credit reporting company's investigation investigation took too long

July 20, 2015 - ChexSystems has not responded in over 45 days to my dispute. ...

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FNIS (Fidelity National Information Services, Inc.) Credit reporting credit reporting company's investigation investigation took too long

May 26, 2015 - I opened up an investigation with ChexSystems regarding - - -. They opened the investigation, and I was told they had up to - days to respond. The credit union did not respond in time, and the item was deleted from the file. I received a letter from ChexSystems stating that the source has certified that reported item is accurate, therefore the it has been reinserted into my consumer file. I contacted ChexSystems and they informed me that the financial institution has - days to submit certification. They never told me that information when the initial investigation was started. A...

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