FNIS (Fidelity National Information Services, Inc.) Credit Reporting Complaint

FNIS (Fidelity National Information Services, Inc.) Credit reporting department,

Credit reporting company's investigation Investigation took too long North Carolina

I opened up an investigation with ChexSystems regarding - - -. They opened the investigation, and I was told they had up to - days to respond. The credit union did not respond in time, and the item was deleted from the file. I received a letter from ChexSystems stating that the source has certified that reported item is accurate, therefore the it has been reinserted into my consumer file. I contacted ChexSystems and they informed me that the financial institution has - days to submit certification. They never told me that information when the initial investigation was started. As a consumer I should have been advised of an accurate time frame. The credit union had - days by law to verify the accuracy of the information that was being disputed. They failed to do so in a timely manner.