Review and analysis of over 2 complaints against USAA Savings
USAA Savings consumers have reported over 2 official complaints related to Indicated committed crime not paying. Out of the 2 consumer complaints against USAA Savings, 50% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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USAA Savings Debt collection false statements or representation indicated committed crime not paying May 27, 2016 - Received collection letter to the estate of deceased parent. I contacted the originating bank survivor relations department : ( 1 ) the bank did not report anything for collection, ( 2 ) all accounts of the decedent have been paid in full and are closed, ( 3 ) the account number reported does not exist, and ( 4 ) this is a phishing attempt. I called the collection company, they insisted they have been retained to handle the account and have a file from the bank. I told them I have contacted the bank and relayed everything listed above. They said they would make notes to my file and I would... |