Synchrony Financial Account Terms Complaints

Review and analysis of over 3 complaints against Synchrony Financial

Synchrony Financial consumers have reported over 3 official complaints related to Account terms. Out of the 3 consumer complaints against Synchrony Financial, 0% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.

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New Account Terms Consumer Complaints


Synchrony Financial Credit reporting incorrect information on credit report account terms

March 4, 2017 - On my credit report the creditors that are reporting late payments have been submitted under the freedom debt relief program. The companies are continuing to report negatively when they know they have been contacted by this company for a debt settlement. If you would look at my credit report before the program which I started in -/-/-, my credit for paying bills on time was 99 %. The creditors have also been contacted not to call me and but they continue to do so anyway. So my problem is very difficult for me when I have always paid on time but to see my credit score drop drastically as l...

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Synchrony Financial Credit reporting incorrect information on credit report account terms

April 6, 2016 - Synchrony Bank/JCP, are stating that I have not been sending in my payments when I have been mailing through my bank checking account every - Wednesday of the month since I have had the card. But in the last 3/4 months I have been getting statements saying I have not paid on my account. I originally owed $330.00, in which I have been sending a payment of $30.00 each month ( I do have the bank records to show this ) but Synchrony have been sending statements that they have not received this money and adding on ridiculous fees & charges bringing my account to the $420.00. I 'm a - on...

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Synchrony Financial Credit reporting incorrect information on credit report account terms

January 1, 2016 - Syncrhony bank payment history of false penalty of 30 day late notice : 1 ) Paid $30.00 dollar payment on -/-/15 2 ) Late fees charged on -/-/15 equals $35.00 3 ) Interest charged on -/-/15 equals $2.00 4 ) Payment due on -/-/15 equals $44.00 5 ) Paid full balance on -/-/15 of $140.00 Synchrony on -/-/15 put a negative 30 day non-payment on my - credit report. Total time between -/-/15 and -/-/15 equals 12 days, not exceeding the 30 days late period. I see many negative reports regarding the business practice of this company in reg...

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