Review and analysis of over 2 complaints against Access Group
Access Group consumers have reported over 2 official complaints related to Can't decrease my monthly payments. Out of the 2 consumer complaints against Access Group, 0% were disputed by the consumer (i.e. the consumer was not happy with how Access Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Access Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Access Group Student loan can't repay my loan can't decrease my monthly payments October 14, 2016 - I have a - and an -, and I have accumulated about $150000.00 in federal and private student loans, of which $45000.00 in private student loans have become a big problem to repay. I am unemployed and have very minimal income. I have exhausted my deferment, and I was refused to get on the income-based repayment plan or MGRS- modified graduated repayment schedule. My servicer is - and the holder of my student loans is Access Group. Both refused to provide me with an income-based repayment plan, and here is why- I was on the income-based repayment plan but still had a hard time maki... |
Access Group Student loan can't repay my loan can't decrease my monthly payments January 28, 2016 - Perhaps this is a common problem. I have had private law school loans since 1998. These loans are currently split between - service providers - - ( formerly - - ) and Access Group ( ACS ). Since my loans went into repayment, I never missed a payment, and paid my full amount owed every month. However, in the last couple of years, I 've had some challenges. I had to take time off from full-time employment due to some health issues, and we needed to relocate for my husband 's job across the country. I had a baby. I needed to stay home for a while. With both loan providers, I was able ... |