Review and analysis of over 2 complaints against Access Group
Access Group consumers have reported over 2 official complaints related to Keep getting calls about my loan. Out of the 2 consumer complaints against Access Group, 0% were disputed by the consumer (i.e. the consumer was not happy with how Access Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Access Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Access Group Student loan dealing with my lender or servicer keep getting calls about my loan January 7, 2016 - I cosigned a loan which was later settled. After settlement, the originator ( Access Group ) improperly put the account into collection multiple times. Collectors contacted my family members regarding the account. The collection account was put on my credit report. - other Access Group accounts associated with the same student, which I did not cosign, were also improperly put into collection in my name and put on my credit report. I have been able to get the accounts removed from my credit report after informing the collection agencies, but these accounts should never have been put in col... |
Access Group Student loan dealing with my lender or servicer keep getting calls about my loan November 22, 2015 - Pursuant to a letter I received from - ( - - - ) dated - -, 2015, the creditor, Access Group, had agreed to place my account on hold for 3-6 months, with a re-evaluation afterwards to determine what further action would be taken. On or around - -, 2015, I also spoke with - -, Consumer Affairs Team Lead at -, the drafter of the - - letter. She told me the letter was on the way and confirmed that I would be calling - to set up payments once I was in the position to be able to do so, no later than 6 months from the date I had first notified - that I ha... |