Review and analysis of over 8 complaints against Seterus
Seterus consumers have reported over 8 official complaints related to Frequent or repeated calls. Out of the 8 consumer complaints against Seterus, 25% were disputed by the consumer (i.e. the consumer was not happy with how Seterus responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Seterus resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Seterus Debt collection communication tactics frequent or repeated calls June 24, 2015 - We are behind on our mortgage by - payments and some late fees. My husband arranged for - payment to be made from our checking account on a certain date ( following his next payday ). I have since received - phone call requesting immediate payment of the entire amount owed and - calls that I did not answer ( prior to the scheduled date ). Serterus has both of our cell phone numbers and it seems that, since my husband has arranged a payment, they are now calling me. ... |