Review and analysis of over 2 complaints against Citibank
Citibank consumers have reported over 2 official complaints related to Can't get flexible payment options. Out of the 2 consumer complaints against Citibank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citibank Student loan can't repay my loan can't get flexible payment options November 1, 2016 - I first consolidated my - loans in -/-/-, Citi bank bought the loans and I was currently enrolled in another school at the time, so the loans were in deferment for many years. Anytime I was not in school I did make payments, however once I completed my - and was out of work, I put the loans in forebearance ... .or so i thought. I tried numerous attempts to make arrangements with Citi bank to cure my defaulted account, then finally gave up. Now they are over $24000.00 and in collections- I just got the letter today -/-/-. The wo n't work with you on anything. It 's either ... |
Citibank Student loan can't repay my loan can't get flexible payment options June 23, 2016 - I was not aware when I first entered repayment. Because of this, I fell behind in my payments. The monthly payments ( without the late fees ) were already impossible to make without assistance ( approximately $ -/month ). When I spoke to Citi, they told me " ask your cosigner ''. I informed them that my cosigner 's financial situation had changed and could not help me. I asked if there was a way to change my monthly payments or to return my late payments to the principle so I could try to make my payments. Every time I was told no, there were no options for me. When they asked why I was beh... |