Review and analysis of over 2 complaints against Citibank
Citibank consumers have reported over 2 official complaints related to Don't agree with fees charged. Out of the 2 consumer complaints against Citibank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citibank Student loan dealing with my lender or servicer don't agree with fees charged July 7, 2016 - From -, - to -, - I acquired private student loans from Citibank Student Loans. The promissory notes for those loans state that the loans are variable interest rate loans. The interest is to be calculated, according to my promissory notes, as so ; " The 'Variable Rate ' for each Loan made under the Note is the sum of the Prime Rate published in The - - - under the 'Money Rates ' section for the day which is 30 days prior to -/-/-, -/-/-, -/-/- and -/-/- of each year ( the 'Index ' ) plus or minus the percentage, as identified on the applicable Conditi... |
Citibank Student loan dealing with my lender or servicer don't agree with fees charged March 31, 2016 - I spoke to someone at Citibank last week regarding my student loan w/ them. Am wanting to try to negotiate better terms for the loan. Was informed that they " are out of the student loan business and there 's no one to talk to '' I still send my payments to them, so why is there no one to speak with?? Is this legal, or part of a deliberate attempt to protect their profit? This is issue # 1. I began repayment of loan after I - in 2011, and during the deferral period before that, paid the quarterly interest. I have paid greater than the billed amount each month. To date I 've paid in over $... |