Review and analysis of over 2 complaints against The TRAF Group
The TRAF Group consumers have reported over 2 official complaints related to Used obscene/profane/abusive language. Out of the 2 consumer complaints against The TRAF Group, 50% were disputed by the consumer (i.e. the consumer was not happy with how The TRAF Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against The TRAF Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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The TRAF Group Debt collection communication tactics used obscene/profane/abusive language November 17, 2016 - I CONTACTED A-1 COLLECTIONS IN - NJ AFTER DISCOVERING A DEBT I OWED THROUGH MY CREDIT REPORT. THE REPRESENTATIVE I SPOKE TO ( - - ) IMMEDIATELY SHOWED AGGRESSIVE BEHAVIOR OVER THE PHONE. I FREELY SUBMITTED ALL THE INFO THAT I HAD BUT HE CONTINUED TO ACT IN THIS MANNER AND FINALLY ACCUSED ME OF NOT COOPERATING TO HANDEL THE MATTER AND PROCEEDED TO HANG UP ON ME. LET ME NOTE THAT I CALLED THEM NOT THE OTHER WAY AROUND. I FIND IT FRUSTRATING THAT I WAS BEING ACCUSED AND TREATED POORLY WHEN I WAS THE ONE TRYING TO CLEAR THE MATTER UP. THIS INDIVIDUAL SHOWED BULLING TACTICS TO E-ERCISE HIS... |
The TRAF Group Debt collection communication tactics used obscene/profane/abusive language July 28, 2015 - - -, 2015 I called into A-1 Collection Agency to make a payment with - - - ( ext. - ), per an agreement from the prior month, that was confirmed by - ( ext. - ) whereby I paid the balance of one account off that would be removed from my credit report as a courtesy, and would begin a repayment plan in the amount of $ -/month on the other account, preventing negative reporting on this account. - - ( the only name given to me ) stated - - was on leave & he 's the person I would be speaking with. I proceeded to inform him of my previous discussions, and he st... |