Shellpoint Partners, LLC Mortgage Complaint

FHA mortgage Incorrect information on your report

Shellpoint Partners, LLC Mortgage department,

FHA mortgage Incorrect information on your report Massachusetts

I had filed a report in -/-/- with you and received a letter from New Rez stating they would correct my credit report after incorrectly handling loss mediation when I was laid off. I now am selling my house and need to purchase a new one and I'm finding out they did not do as they said, my credit is still showing that I was late in -/-/-, -/-/-, -/-/-, -/-/- and they have added an additional one for -/-/- which was called in on -/-/- but they did not apply until -/-/-. below is the original information for the original complaint. They really need to rectify this and stop the process of incorrectly marking this account as late when it was not. Case # : - Reference # : -

Shellpoint Partners, LLC customer in Massachusetts
Sep 20, 2019

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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