Experian Credit Reporting Complaint

Credit reporting company's investigation no notice of investigation status/result

Experian Credit reporting department,

Credit reporting company's investigation No notice of investigation status/result Texas

I sent in a multiple inquiry removal letter on -/-/2017 in regards to - hard inquires that are being reported on my credit report, they received the letter ( certified ) on -/-/2017 and they completed the request on -/-/2017 The - hard inquires are not factual and I received the same response for ALL inquires, which was " Inquires are a factual record of file access. If you believe this was unauthorized, please contact creditor. According to FCRA Rules, FCRA 623 ( b ) ( 2 ) and 611 ( a ) ( 1 ), it states, that any information can be disputed and MUST be investigated. The fact that it took 4 days after the receipt of my certified letter, one can assume that there was no investigation into the matter. Therefore I 'm submitting this complaint due to lack of investigation into my original dispute for hard inquiries that do not belong to me. I did not sign for anything.

Experian customer in Texas
Apr 10, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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