Experian Credit Reporting Complaint

Improper use of my credit report received marketing offer after opted out

Experian Credit reporting department,

Improper use of my credit report Received marketing offer after opted out Oklahoma

In 2015, I ordered workout items from - Co. They offered to open a account. I accepted. - later sold the account to -. They sent a credit card from their bank. I refused the card and paid the account off to -. The Bank continued to send statements and enrolled me in their VIP program for $14.00 a month. I immediately called - to cancel this card and program again. - continued sending bills and adding extra charges. Their card was never activated. I refused to pay. Never signed for their card ; This seems to be a rip-off, and much like - - was convicted of, to open new accounts. In the mean time since I refused to pay these VIP charges, they turned this account over to a collection agency : - -. They continue to hassall my family with no documentation, which I have requested from -, since that is where this account originated. They refused to help since they sold the account to -. In the mean time they have reported to have this placed on our credit report.

Experian customer in Oklahoma
Apr 07, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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